Javascript Error on Mac in Chrome & Safari

Channels DVR Server Troubleshooting
#1

Hi - I am using RPi4 image for Channels DVR Server since the beta and recently, I am no longer able to get into my DVR using either: my.channelsdvr.net or http://dvr-server.local:8089/

I noticed it first setting up my new Macbook Air M1, and then I also got it on my older iMac that worked fine until now.

Here are the errors from the iMac that was working fine
Chrome:
image

Safari:
image

Thanks, Chas.

#2

Could you click submit diagnostics on http://dvr-server.local:8089/admin/troubleshooting

#3

That link does not work for me on either Chrome or Safari
image

#4

Huh. Well whatever page you're seeing that error on, edit the browser url to make it say /admin/troubleshooting and then you should see the diagnostics button

#5

I'm sorry, not quite sure what you are asking for, I will do anything you tell me - This is a full screenshot:

image
image1129×860 71.5 KB

Then I edited the url as you requested and got this:

image
image931×697 63.6 KB

#6

How about this one http://192.168.1.138:8089/admin/troubleshooting

#7

That got a little further - Do you need me to do anything else now?

image
image1275×838 102 KB

#8

Thanks, that's all I needed.

It looks like you're on a mac, so if you open Terminal.app and paste this command it should fix the problem:

curl -XPUT http://192.168.1.138:8089/updater/check/prerelease

#9

That fixed it and I am able to access on both Macs. I saw there was an update so I applied that as well.
Your product and team is a joy to work with!
Thanks!!

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