Javascript Error Using Channels on QNAP for the first time

Channels DVR Server Troubleshooting
#1

I can't seem to get it to work. I keep getting this error:

A Javascript error has occurred!

Please refresh the browser after reporting this issue on Channels Community or to [email protected] and include a description of what you did before the error occurred.

Cannot read properties of undefined (reading 'total')

function@http://192.168.1.58:8089/admin/components/Home.jsx:27

c@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:157

Ch@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:180

li@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:269

ck@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:250

bk@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:250

ak@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:250

Tj@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:243

c@http://192.168.1.58:8089/node_modules/react-dom/cjs/react-dom.production.min.js:123

b@http://192.168.1.58:8089/node_modules/scheduler/cjs/scheduler.production.min.js:18

#2

I recently moved to a QNAP, a TS-464eU. It has been working great.
I installed using manual install option in the App Center, then uploaded the install file for QNAP from this site.

Then opened the web admin and did a restore from my last database backup taken from the previous server.

#3

Did refreshing the browser help?

What were you doing (and where in the UI) when the error occurred?

#4

Please update to the latest pre-release.