Keep Getting the Welcome Message on AppleTV?

Beta Community DVR Beta
#1

I’m new to DVR and still testing. Every once in a while, when I navigate to: DVR, I get the message below even though I’ve already set everything up?

Welcome to Channels DVR Visit this URL in your browser to complete the setup:

My Setup:
Channels is installed on my Synology NAS and being accessed on an AppleTV

Using
Any ideas?

#2

Hmm. The once in a while part is baffling. It usually means that it detects bonjour but your data path isn’t setup. Verify that and check the log from the webpage for problems.

#3

What version of the DVR server is running?

#4

Version
2017.03.01.2225
Well, it seems to be up and running now. I didn’t change anything, just rebooted my nas while I was at work. I’ll reply back if it happens again.

Thanks.

#5

The problem came right back. I keep getting disconnected from the DVR. Happens on my second Apple TV as well.

#6

What does the Log tab say?

#7

I’m not seeing any error or anything in there, I could upload it?

#8

Yea send it to [email protected] please

#9

OK, I’ll do that now. Thank you for the help, and very slick product so far.

#10

I see the DVR was restarted around 11am, but the rest of the log looks perfectly normal.

2017/03/08 11:21:50 [SYS] Shutting down...
2017/03/08 11:21:50 [DVR] Recording engine stopped.
2017/03/08 11:22:17 [SYS] Starting Channels DVR v2017.03.01.2225 (linux-x86_64) in /volume1/@appstore/ChannelsDVR/channels-dvr/data

You appear to have a four IP addresses assigned to your NAS… is that expected?

#11

Regarding the 4 IP’s, and is that normal?
To be honest, I’m not sure, but I think so. I started this project with a lot of things that are new to me. I’m using a Synology NAS that has 4 network ports and they are all connected. I’m glad you saw that, because I think that’s my issue, but my lack of knowledge here is holding me back. I figured that since Channels provides a Synology install package, that the multiple nics would be worked out in the background or something.

#12

I’m not sure that multiple IPs would cause your problem, I was just surprised to see it.

#13

Try just disconnecting three of the cables. Then uncheck and recheck the Bonjour checkbox, and see if you run into the same problem again over the next few days.

#14

I think I know what the issue is, but I won’t be able to verify until I get home. It has to do with the the Synology NAS is configured. I’ll reply back tonight.

#15

I think this issue was my Synology nas. It was broadcasting on 4 different IP’s. Once I “Bonded” the connected and got to 1 IP only, things seemed to work themselves out.

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