Latest release broke some TVE Channels

Channels DVR Server TV Everywhere
#1

2021/09/18 08:02:56.419595 [TVE] action=auth mvpd=Comcast_SSO requestor=dtci
2021/09/18 08:02:56.420235 [TVE] action=xvfb
2021/09/18 08:02:57.349304 [ERR] Failed to start stream for ch6081: TVE: chrome failed to start:
[23123:23140:0918/080256.790167:ERROR:bus.cc(393)] Failed to connect to the bus: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory
Opening in existing browser session.
2021/09/18 08:02:57.388252 [HLS] Couldn't generate stream playlist for ch6081-dANY-ip172.17.0.1: TVE: chrome failed to start:
[23123:23140:0918/080256.790167:ERROR:bus.cc(393)] Failed to connect to the bus: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory
Opening in existing browser session.
2021/09/18 08:02:57.388359 [HLS] Stopping transcoder session ch6081-dANY-ip172.17.0.1
2021/09/18 08:02:58.311706 action=authz_retry err=adobe.pendingLogout reason=)
2021/09/18 08:02:58.311772 [TVE] action=auth mvpd=Comcast_SSO requestor=dtci
2021/09/18 08:02:58.312437 [TVE] action=xvfb
2021/09/18 08:02:58.858320 [HLS] Stopping transcoder session ch6081-dANY-ip172.17.0.1
2021/09/18 08:02:59.213048 [ERR] Failed to start stream for ch6081: TVE: chrome failed to start:
[23164:23181:0918/080258.700310:ERROR:bus.cc(393)] Failed to connect to the bus: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory
Opening in existing browser session.

Some work ...
2021/09/18 08:06:59.376906 [TNR] Opened connection to TVE-Comcast_SSO for ch6036 TNTP
2021/09/18 08:06:59.378463 [HLS] Starting transcoder for channel 6036 from 172.17.0.1 (encoder=remux, resolution=, deinterlacer=, bitrate=6460)
2021/09/18 08:06:59.922556 [HLS] Probed live stream in 543.618835ms: h264 1280x720 progressive 5208217bps
2021/09/18 08:06:59.928542 [HLS] Session ch6036-dANY-ip172.17.0.1 started in 11.176612453s
2021/09/18 08:07:16.070881 [HLS] Stopping transcoder session ch6036-dANY-ip172.17.0.1 (out: 29.8992s, finished: false)
2021/09/18 08:07:16.081731 [TNR] Closed connection to TVE-Comcast_SSO for ch6036 TNTP

#2

Is there a way I can go prior to the release below it broke my XFINITY TVE which was working fine prior to the release below ....

v2021.09.18.1454

• IMPROVED: TVE support

#3

There was no change to cause this. I think this problem sometimes happens in the docker container and restarting the container might fix it.

#4

Did you check Troubleshooting?
Mine (running in Docker Container) displayed Corrupted Chrome and I clicked the Fix button.

#5

I got most of my channesl back but the Discover ones .... Where is the fix button ?

1 Like
#6

Support>Troubleshooting
Will show up under TV Everywhere if a problem with Chrome

#7

Thanks found it said corrupted. I learn something new everyday.

1 Like