Latest server update (2023.12.28.0146) will not run on Windows 7

Are you talking about updating port in Channels DVR if you did you have to contact support to get access outside your home unless you are using tailscale.

No it’s working now with access in home.

We're looking at trying to get a short term fix for this, but in the long term, it's becoming clear that we aren't going to be able to continue to support these EOL'd OS versions forever, so if you are able to upgrade, that's going to be a good route.

Our first attempt at a fix was unsuccessful, so we're having to look further.

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Having same issue with Windows 7, 12.28 build... November build runs.

How can we keep it from upgrading?

AS Erick said it gets difficult to continue supporting EOL OS's and move to new updates that Current OS's support. Channels Support has to support EOL Os's and support new features that new OS"s have to offer.

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These operating systems are outside of our supported list. We support Windows 10 and up. While they may have worked, they were never tested nor supported by Channels DVR Server.

The fact that they worked before the last update is not exactly relevant. Working and technically supported are two different things. That they worked was just sort of a bonus for those that were using them.

I would not exactly describe this as breaking “out of nowhere” as, again, these operating systems were not supported to begin with.

They worked because they just happened to work.

That being said, like @eric mentioned, we’re going to try to resolve whatever was the final straw on these, so that it works for the unsupported operating systems and provide a grace period to give everyone the time they need to get their Channels DVR Servers on a supported operating system.

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I just looked into this last week and wasn't able to find a free option to upgrade Win 7 to 10. It seems as though Microsoft actually shut it down for good a few months ago.

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Update: It's looking unlikely that we will have a solution for this today. All of our avenues to resolve this have failed so far. We'll continue to brainstorm what we can do, but as said above, your best bet is to upgrade to a newer OS that is supported by the OS vendor, Chrome, etc.

Guess they did stop it.... That is one of the reasons I upgrade before EOL. You can still upgrade to windows 10 and Activate at a future date Channels DVR will run on it even if not activated.

Linux is free. None of the hassles of windows and is rock solid

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Thanks.

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Well it was working well all day and even watched a recorded show on my ipad. Tried to watch another show on tv firestick and no longer loading recordings or showing guide information again. Just snagged a great deal from AZN on a beeline mini computer with windows 11 to hopefully end all problems.

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Welcome to the community, Chris.

I'm disappointed that suspending the current release was not considered an option. As a developer myself, I am really curious what changed in the app that caused it to break. Short of implementing new API libraries or frameworks, its been my experience that windows is usually quite tolerant of running apps on older OS versions.

I found this post which provided a helpful hint.. where the update is pulled from.

Well, for now, I put an entry in my host file pointing that URL at my localhost IP, and put the prior version back into latest folder, and it seems to be running fine for now. Whether this breaks other services like guide data updates I have no idea yet.

I've known for a while I need to update to a different server OS. But I have lots on this server including Plex, which I am not looking forward to migrating. Yes I know Plex has announced they no longer support the old OS, but theirs hasn't broke yet. Overall I still prefer Channels over Plex.

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No offense, but you're more than a bit overdue. From Microsoft's own statements regarding WHS11's EOL:

Windows Home Server 2011 mainstream support ended in the second quarter of 2016.

That's nearly 7.5 years ago, more than enough time to update the OS.

(And just to help temper the comment, I have a server in production running OpenBSD 6.2, whose "official" support ended with the release of 6.4, which was released 18 Oct 2018. I have only just finished migrating it to 7.4 stable; so while this is a little "pot, kettle, black", it is also an acknowledgement that you shouldn't honestly expect current server software to run in your outdated and unmaintained OS version.)

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Migrating Servers ETC... of non-supported OS before it breaks is good practice.

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Quick related question on the Mac side.. Ive been running channels dvr on an ancient 2010 mac mini High Sierra for 2-3 years flawlessly, but I cant update the os any further. I just came across this thread and my heart stopped when I went to the channels support page and noticed the dvr is officially supported on Ventura and up. Glad I read this thread, or I would have never known about that.

Has the minimum supported mac os changed over the past several years, or was I just lucky when i did my installation on my High Sierra machine several years ago?

Perhaps as others suggested, during installation channels should at least pop up a compatibility installation warning? And in the General troubleshooting checklist under “macOS Login items” a warning flag for an un supported os?

I am actually so grateful that channels has run flawlessly on a 14 year old machine for so long.

Time to bite the bullet and and get a new server machine. I think Im going to go the apple silicon route.

Yes, as time moves on, support for older operating systems are dropped. Certainly for operating systems that are no longer supported by their vendors.

Does this mean they will immediately stop working? No, we don’t do anything to prevent them from working. But we don’t do anything to keep them working.

Your suggestion is good and it’s exactly what we plan on doing in the future.

You can always see what our supported versions are on our website.

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Linux provides a different set of hassles. To expect somone that can't deal with the upgrade from Windows 7 to Windows 10 to be able to move to Linux is totally unrealistic.

As a developer you should be well aware of the complexities of regression testing. It is quite reasonable to stop supporting and testing on obsolete systems. Furthermore, the security risks of running these old systems should not be encouraged and continuing to support encourages this unsafe behaviour.

Furthermore, it dose not make business sense to invest in supporting those that fail to meet minimum requirements.