Is your DVR wireless? If you, please try wired.
Those commands are invalid on a Mac.
Everything is on ethernet
Instead of -l try -s, and instead of -n try -c.
ping -c 100 -s 1400 X.X.X.X
(-c is count, -s is size; BSD programs tend to differ from their GNU counterparts.)
I will try this later. Have to go into the office for a bit.
Ping to DVR Server
100 packets transmitted, 100 packets received, 0.0% packet lossround-trip min/avg/max/stddev = 0.625/1.035/1.254/0.108 ms
Ping to Router
100 packets transmitted, 100 packets received, 0.0% packet lossround-trip min/avg/max/stddev = 1.045/1.238/1.373/0.061 ms
Ping to HDHR
100 packets transmitted, 100 packets received, 0.0% packet lossround-trip min/avg/max/stddev = 0.703/1.111/1.503/0.117 ms
I'm having the exact same issues. Have been for the last month or so now. I initially thought it was my Internet provider with dropped connections. Both he and I have ran tests on both our ends and he's even ran a dropout monitor recorder trying to catch it, but no luck.
Thought it was then the network in my house and ran the packet tests multiple times between all the devices and had the same results as you with no lost packets.
I have Channels running on an iMac Retina 5k 27" 2020 with 8Gb memory, OS Monterey 12.1. Using HDHR Quattro for OTA. DVR storage is an external 3Tb drive that's 8% full. Apple 4k TV's. Everything is wired with Cat 6 and running out of a 24 port unmanaged switch plugged directly in to the Internet providers router.
For wireless devices (iPhones, iPads, robot vac only), have a Google Mesh with 3 device points that caused a double NAT. Have tried physically disconnecting and unplugged the Google Mesh and rebooted the network and all devices. Still same issues with Channels freezing randomly.
Similar setup. Server is a MacBook Pro that does nothing else but run Channels DVR. Google Fiber internet. iPerf tests between all gear on my network shows 940mb/s up and down with no packet loss. I never see any stalls/freeze on any other streaming service on my ATV units.
Netflix/Prime/Discovery/A+/HBO all work perfectly. Also I stream Channels from my home to my Mac at my office in another part of town and I never see a freeze that way. So I really think its an issue local to the ATV and the software on it. My guess is that it is some kind of memory/buffer issue in the ATV related to Channels.
Does it happen in the official HDHR app?
Don't know. Never use it much as its video driver looks awful (studder) on an OLED screen. BUT, I have the same freezing issue on TVE sources. Freezes for a second or less, timeline pops up, then it picks up again. While I was in the office today I streamed TV from my home server to my laptop at work for 8 hours and never saw a single freeze. Only happens in the ATV.
Going to watch the Olympics on local NBC affiliate using the HDHR app for awhile and see if it freezes.
In my case, it only does it when watching anything on the Channels app whether it's from the HDHR or the Philo channels feed.
I can stream Netflix, Discovery, and some other apps on the ATV and there are no issues watching any of those.
've cleared the cache on the ATV, tried going to a wireless connection, reset the ATV, re-indexed the hard drive for the DVR, and a couple of other things that I can't remember now. Everything worked perfectly clear up to about a month or so ago, then that's when we started noticing the lost connections.
The only thing that I can remotely coincide with it possibly was an update to Mac OS Monterey 12.1 on the computer that I'm running Channels on. My brother has Channels also and said he had a similar problem. He uninstalled Channels, then reloaded it on to some other standalone pi device.
Well it’s not Monterey. My server is on High Sierra. In fact it’s not the server at all, because I don’t do tuner sharing so my HDHR is direct to the ATV. Of course when I use TVE then it’s going thru the server but I never get freezes watching on an iPad, an iPhone or on a web browser. Only the ATV freezes.
Watched on native app for over an hour. No freeze.
After it happens, are there new entries under crash reports?
Can’t do that anymore. Latest ATV no longer has a USB port.
There's no mention of USB on that link.
Never mind. That was the old way I used to get logs. Connect to usb and use Console app on a Mac.
Yes see many log entries that mention channels. Several everyday but nothing specific about a crash
I want to know if a new one appears with the timestamp that matches when you notice the issue occurring.
If so, please download it via airdrop and send to [email protected]
I sent a few from the past day. Not really sure if they were when freezes occurred as I didn’t notice the time.
What you sent me is just logs of when testflight updated to new betas