My Channels DVR apps (iOS, iPad, Apple TV) are no longer able to discover and add a local HDHR when connected to a remote DVR server. When I log out of the Channels DVR server, the local HDHR is discovered and shows up again. I've tried both Scan Network for Tuners and Add Tuner with the correct (static) IP address of the HDHR while connected to the remote server, but nothing happens. Any help?
Are you using Tailscale or port forwarding on the remote DVR server?
What version client apps?
Wondering if a recent SD HDHR firmware update might be to blame.
What HDHR model and firmware version?
My HDHR Prime is on old Firmware v20220822
Using the latest Channels iOS Beta 11.6.2052, I can connect via Tailscale from my iPhone to my Channels DVR Server that only has a Pluto source. The Channels iOS app sees my local HDHR Prime over WiFi. When I turn the iPhone WiFi off and only use cellular, the HDHR Prime source dissapears from the app. Turn WiFi on again and the Prime reappears as a source.
Tailscale is off. I upgraded my HDHR firmware to 2022-10-31 recently, but all other apps (including Channels for HDHomeRun) seem to find it with no issues...
I'm holding off updating to 20221031. Still on 20220822.
I've tried on a different network with another HDHR present at that network, and again the HDHR is not discovered when Channels is connected to a remote server. I've submitted diagnostics from the app. Hopefully the devs can take a look at it.
Please go into the Settings on the iPhone and enable Local Network for the Channels app.
It's always been enabled. I've tried turning off and back on, but the app still won't find the HDHR.
Please submit diagnostics again after you confirmed it was enabled.
Done.
Can you estimate the last time this worked? The discovery logic has not changed in quite some time. I'm having trouble seeing an obvious issue in the logs that indicates what is causing this and why I am having trouble replicating it.
I think it stopped working a little over a week ago. Maybe two weeks, not more than that. Sometime during that period, I upgraded the HDHR firmware to 2022-10-31 at one of the locations. The other one is still at 2022-08-22.
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Can you try this build and see how it works for you?
Please submit diagnostics again with this build.
Still not working. Diagnostics submitted.
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Could you try the latest Testflight beta and submit diagnostics?
Submitted. Still no tuner found.
Please go to your Client Settings in your DVR and disable Server Side Only > Sources to resolve this.
Ok, fixed now. I never enabled that setting, is that a new thing?
It's a relatively new feature, but I don't believe there's a way it could have been enabled without your interaction.
Then I might have been playing around with the server a little too much. Thanks a lot for your help.
No problem. In evaluating the behavior here, we've realized that this setting shouldn't impact HDHomeRun's that the DVR doesn't have registered. I'm working on a change here to improve how this works.