I guess. but they don't even send a confirm email when u open a help ticket to acknowledge you even tried to contact them. 
Even so, the 3 channels that i manged to stream for a minute, yikes.
If it was free, ok fine, ....but having to pay for that low quality...and risk hitting a lockout when it does work, probably not going to be using this. I'll give it a couple days, my guess since its a "Donation" and not a actual purchase, there is no refunds.
( i realize that Locast IS free, via their site or own app, and that me having to pay the $5 was only needed to be able to use it in Channels DVR. I guess for those that absolutely can not get the stations via Antenna, Locast is better than nothing at all.)
But overall, so far, very poor quality service. Don't recommend this at all.
Maybe it just a launch day issues, and the quality will be better after a bit of time, but from what i have read, Locast is normally quite lower quality than TVE.