Tried both Android 12 phone and iPad can’t seem to log in
to http://my.channels.net
Have paid account. Was something changed? Thx
Your dvr is not running
Meaning my PC is off, or my account is not paid?
I am away from home.
Thx
"dvr is not running" = the dvr server software is not running (or your pc is off). Are the ports open?
Thx. Tried that URL but could not connect.
I think the ports sometimes are open and sometimes not.
My PC is Windows 11 and my router is a Netgear Orbi mesh,
I have made no changes recently to either.
How should I proceed; what might I check?
Yea your PC has not reported in for a couple days so it's either not online or not powered on or the dvr software isn't running on it.
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The server is on it and I think it’s up and running.
Think it’s the port. How to remotely check it?
Should I add an app to monitor the server
next time I'm at home?
Which one?
You can use a free service like UptimeRobot to test that the port is listening and alert you if it stops. For this to work well you’d need a static public IP or a dynamic dns service that would let you use a host name to test.
Thx for the tips.
More questions...
Are there ways to keep from loosing (closing)
my ports?
Think I read configuring the DNS
and DHCP may help lock mine open.
Is that a option?
Yes you can use a DHCP reservation.
But I'm telling you this is not a port forward issue. There is a problem on the PC.
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Ok,. will check the PC first.
Thx again.
Is there a chance my PC goes into
some kind of Sleep mode?
Would that stop my remote access?
Yes. The DVR must be accessible 24/7 for remote access to work. If it's asleep, it cannot respond to network requests, and the drive with the recordings will be unavailable. (The PC running the DVR really ought to be 24/7 for local access, too.)
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