Lost Directv TVE

Hi,

Last night I lost all my Directv TVE channels. In trying to add them back Channels made so many attempts that DTV locked me out. After reseting the password this morning I tired again, and once again all attempts to authorize with Channels/TVE resulted in a failure. Any idea what is wrong on my end?

Sent logs

639d6d60-3229-4b56-bcd6-6219dbe7c96f

1 Like

Try going to your DVR web interface and select (at the top) Support - Troubleshooting. Channels should tell you if your headless browser needs to be updated to support TVE. If so, click on update. I hope that helps.

All good on that menu

I just tried again after reseting my password and every channel times out on authentication.

Here is just one example from the logs

022/10/18 08:42:14.164129 [TVE] action=page_ready
2022/10/18 08:42:14.164193 [TVE] action=wait_for_page done=true reason=page_ready
2022/10/18 08:42:14.164227 [TVE] action=fill_form u=mynamehere.net
2022/10/18 08:42:14.495030 [TVE] action=wait_for_auth timeout=12s
2022/10/18 08:42:14.553599 [TVE] action=request type=Document method=POST url=https://oidc.idp.clogin.att.com/mga/sps/authsvc
2022/10/18 08:42:14.641825 [TVE] action=request type=Document method=GET url=https://signin.att.com/dynamic/iamLRR/LrrController
2022/10/18 08:42:20.418872 [TVE] action=page_ready
2022/10/18 08:42:20.438132 [TVE] action=click_interstitial
2022/10/18 08:42:32.446269 [TVE] action=auth_timed_out
2022/10/18 08:42:32.446329 [TVE] action=screenshot
2022/10/18 08:42:32.570061 [TVE] action=screenshot size=42993
2022/10/18 08:42:32.570275 [TVE] action=capture_html
2022/10/18 08:42:32.571488 [TVE] action=capture_html size=6634
2022/10/18 08:42:32.704963 [TVE] Channel scan 51/217 BRAVOP failed: Cable provider authentication failed

New logs sent. b9b78a2c-8139-4e67-83ce-d1f0f77a59f0

Does it work on nbc.com/live

Yes that works

It took multiple rescans but got back all but 6 channels. Each scan would add a few more. Not sure why it’s behaving this way.

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