Low download speed for recordings

Live tv can hit 14 mbps, but I can’t get over like 4 mbps for a recording. Leads to basically no buffer and constant pauses. Why would that be? Im connected to Ethernet on my Apple TV, also showing similar behavior over Wi-Fi on iPhone / iPad apps and in the browser. I’m away from home.

Edit: trying to download a recording to my iPad is also giving me like 3 mbps

What are you seeing report 14 mbps and 4 mbps?

Are all of these away from home?

Downloads are reported in megabytes per second. If you're seeing a 3, that would be 24 megabits per second.

Are you transcoding? Are you using original quality? If you're transcoding, you're limited by the speed that your transcoder can transcode.

Photos or screenshots of what you're seeing could be helpful in explaining what you're seeing.

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These are with view stats on while watching in channels on various devices

All are away from home.

You’re right, the download is 3 megabytes per second.

I am transcoding, I think I have to be for away from home. Is live tv transcoding as well as recordings? Is have ds 218+ that I have used for a few years for channels and not had this issue. I set the playback down to 8 and the 6 Mbps on the Apple TV previously when I was on Wi-Fi.

I actually just turned it back up to original and now it’s streaming fine? 26 Mbps download with 7 concurrency, before I had no concurrency.

I can’t think of what would have changed that would make transcoding so bad? I’m on the latest prerelease 09.10.2141. I haven’t changed any transcoding settings recently. It’s set for hardware decoding, hardware deinterlacer.

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Depending on what channels you're watching, they could be different codecs and different bitrates, some of which don't need to be transcoded to be sent remotely, others do.

So without knowing specifically what channels on what devices, it's hard to give you more detail.

The transcoder on the Synology can transcode at about 1.5-2x, if I remember correctly, so you're basically never going to see download rates higher than 2x whatever the bitrate is that you're transcoding to. There's little need for concurrency at that rate because it can likely download the segments as soon as they are available one at a time.

Setting the quality to Original means that you don't need to involve the transcoder at all, so it will be able to download at whatever the rate of your home upload speed and remote download speed are. If you're on Original quality, it'll work great when you have lots of available bandwidth, but will generally not be participating in our Adaptive Bitrate system, which gracefully lowers the bitrate based on current network conditions.

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