Missing Guide Data HDR Prime

Channels DVR Server
#1

I’m missing guide data for HDR Prime tuner with latest release

2018/03/21 18:51:48 [DVR] Fetching guide data for 162 stations in USA-MN22577-X @ 2018-03-22 6:30AM
2018/03/21 18:51:51 [DVR] Error indexing airings: Corruption: bad entry in block
2018/03/21 18:51:51 [DVR] Fetching guide data for 162 stations in USA-MN22577-X @ 2018-03-22 12:30PM
2018/03/21 18:51:55 [DVR] Error indexing airings: Corruption: bad entry in block
2018/03/21 18:51:55 [DVR] Fetching guide data for 162 stations in USA-MN22577-X @ 2018-03-22 6:30PM
2018/03/21 18:51:58 [DVR] Error indexing airings: Corruption: bad entry in block
2018/03/21 18:51:58 [DVR] Fetching guide data for 162 stations in USA-MN22577-X @ 2018-03-23 12:30AM
2018/03/21 18:52:02 [DVR] Error indexing airings: Corruption: bad entry in block
2018/03/21 18:52:03 [IDX] Pruned 0 expired airings from USA-OTA55445 in 971.768µs.
2018/03/21 18:52:03 [DVR] Waiting 1h4m56.806198s until next job 1521680220-31 Modern Family
2018/03/21 18:52:24 [IDX] Pruned 50000 expired airings from USA-MN22577-X in 20.882371765s.

#2

It looks like your guide database has gotten corrupted somehow. Please do the following to fix it:

  • open http://127.0.0.1:8089
  • uncheck the DVR checkbox
  • open Finder.app
  • press Apple + Shift + G
  • copy/paste into the box: ~Library/Application Support/ChannelsDVR/data
  • select the two directories that start with USA-MN and delete them
  • find the TV icon in the mac menu bar (next to clock) and click it to select Restart
  • refresh the browser window
  • check the DVR checkbox again

Alternatively, an easier solution would be to run the Channels DVR installer again. Pick the uninstall option to delete the DVR software, then run it again to install the software again. Once installed, open http://127.0.0.1:8089/restore to navigate to your recordings folder to restore all your passes and recordings from a backup.

#3

Had to uninstalled and restore. It’s working now. Thanks.