I'm running the latest AppleTV beta on the TVOs 26.
All movie trailers are not working.
If i play the same movie trailer in the non-beta version of the app, it launch and play fine.
I tried multiple video and audio codec , and each time, the trailer is not playing under the beta version of the app but play fine in the stable version.
Very odd as there’s nothing very special about playing these, they play back just like other things in your library.
Is there any more details you can add about these trailers?
Additionally, please detail what you mean by “not working”
Sure.
Here's the action when using the stable tvos version :
And under the beta version:
The video codec for this example :
I have also generated diagnostic log : 00fe2935-c725-49ee-9046-b442cd20ae63
Please submit diagnostics from the Channels app when having issues in the Channels app.
Weird, I'm not able to reproduce it. Please shoot over diagnostics and we can take a look.
Also, wowzers, the buttons are wrecked on the latest release version!
I see now that your Channels DVR Server is outdated. You need to be on the latest Channels DVR Server prerelease for these trailers to work in the Channels TestFlight beta.
When beta testing, please always ensure you are on the latest beta and pre-release versions of both.
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…. God , big mistake on my part.
Really sorry to have disturbed you..
Thank you for the prompt reply . It’s all working now .
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Your video pointed out the horrible render bug on the buttons when the trailer button existed, though, and a new release is going up now to fix it.
So not all a waste of time! Thanks!
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