Moving DVR app but not library

Channels DVR Server
#1

Hi
I am currently running the DVR on a Synology 214se, it’s been adequate but no transcoding. So now I have purchased an inexpensive 7th i5 laptop to serve as my media server and I’ve installed the DVR app on it, but when I go to restore and point it in the location of the database it shows all the backup folders but they all say (0 passes 0 recordings). I would think it should show 29 passes and over 200 recordings because that is what I have.

#2

Hmm that’s strange. So it does show the backups but it thinks they are empty?

What OS is running on the laptop?

Did you copy/move the files over? Sounds like it could be a file permissions issue.

#3

After going to the restore page, check /log to see if any errors are shown.

#4

Thanks for getting back!
Which files do I move over to the new install?

#5

It sounds like you already did something if you’re seeing the backup folder on the laptop. I’m asking if you copied or moved or something else.

#6

I didn’t move anything, I installed the new dvr on the windows machine, then did the restore and when it asked where the backup was located I pointed it in the direction of the backup but nothing moves over. I did see in the log about “access being denied”

#7

So you’re pointing the windows DVR at your NAS share?

Please copy paste the exact error shown in the logs.

#8

2017/11/18 15:15:29 [ERR] Could not open database W:\Channels DVR\Database\backup-20171025.022146\recorder.db: couldn’t open W:\Channels DVR\Database\backup-20171025.022146\recorder.db: truncate: truncate W:\Channels DVR\Database\backup-20171025.022146\recorder.db: Access is denied.
2017/11/18 15:15:29 [ERR] Could not open database W:\Channels DVR\Database\

#9

Yes I’m pointing the windows to the NAS share

#10

Oh and new install is Windows 10

#11

It sounds like your mount doesn’t have any permissions to read the files. You probably need to change the share permissions or connect as a different user.

#12

Thanks for pointing me in the right direction, wasn’t able to find any permissions that were wrong. I ended up just plugging the external drive into the laptop and was able to restore everything.