Multiple TVE not working with DirecTV satellite login

I'm feeding Channels with my DirecTV satellite login. Multiple channels I subscribe to that I have access to in their apps are not working within channels. I am getting a not authorized error message. ESPN and TBS are among those I'm unable to access. I'm on the latest pre-release (2024.03.26.2023) and chrome is updated.

Try rescanning those individual channels one at a time. DirecTV auth servers are known to get overloaded.
https://getchannels.com/docs/channels-dvr-server/tv-everywhere/provider-help/#re-authorizing-channels
https://getchannels.com/docs/channels-dvr-server/tv-everywhere/troubleshooting/#troubleshooting-channels

Thank you for the reply but this was not the solution. Rescanning individually worked in the past for me but no longer. I submitted diagnostics via email as I have no solution other than viewing the channels via standalone apps. Diagnostics: 919cc111-51fb-4c75-ae15-d83eb864d833

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