NBA TV no longer working

Channels DVR Server TV Everywhere
#1

Hi i have NBA TV part of my Verizon fios subscription but its not appear on my channels list. It was working before but i had to reinstall my DVR server after it stopped working ( believe it crashed). When i reconfigured my DVR server and rescanned my channels i can see the below is the logs when i scanned twice:

2020/06/19 12:33:47.504225 [TVE] Channel scan 130/207 NBATV failed: chrome auth_timed_out

2020/06/19 15:07:59.493043 [TVE] Channel scan 133/211 NBATV failed: chrome auth_timed_out

Version: 2020.06.18.0205

Please help me get channel restored

#2

Please click Support > Submit Diagnostics

#3

Done. Logs have been submitted as 50395618-73de-4baf-aaec-e370725caf91 .

#4

Any updates @tmm1

#5

Hey is there any update on this, still getting the same message - NBATV failed: chrome auth_timed_out with latest update @tmm1

#6

Same here.. anyone have an update.

#7

Any update on this issue? I have never figured it out..... please help