NBC TVE channels not working

MSNBC has stopped working as of this afternoon. (I was watching it live for a while earlier today.) Also tried CNBC and USA. Both failed.

Tried rescan of MSNBC and submitted diagnostics after failure: b33d0a64-92ed-4a0b-9b92-32421ab3c4d0

Tried rebooting my DVR server. No change.

Error shows up: "anvato: Failed to retrieve content."

I was able to log in and watch on MSNBC web site. Provider is AT&T TV.

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Upgrade to pre-release and try again.

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Working now with pre-release.

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I had the same problem with MSNBC today, with Verizon as provider. Pre-release upgrade fixed it, plus added about 10 additional channels

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i have the same issue. how can i get pre release? DVR running on shield tv

Go to the web ui, click the drop down in the version section and select prerelease.

thanks. i cant believe i never notice the drop down smh

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Thanks, fixed it for me too. YouTubeTV.

Both MSNBC and NBC TVE are both showing 60fps now so this is a welcome change

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I did a quick check of Monday's Nicolle vs today's Nicolle and the bitrate increased from around 3.5 mbps to around 5.5 mbps.

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Yes, looks like all NBC Universal channels including USA and Bravo are coming in at 60fps now. I never thought they would do it for their non-sports TVE streams!

If only Turner and Discovery would catch up to the times…

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I'm not sure if related, but the audio on my NBC channel is not working but video is good. I'm wondering if a common solution exists beyond upgrading to the latest Pre-release?

I'm on the latest pre-release. My TVE NBC was channel 6000 but only if I enabled Local Networks via TV Everywhere I've somehow lost NBC and only NBC... ?? I re-signed in to Verizon, no login problems, I've reset my server, checked all settings... nothing... thoughts?

This happened to me a couple of weeks back with CBS. It showed up later in the day (like 10 hours later) during a rescan.

Been at least 24 hours since it disappeared.

If you need help you should submit diagnostics and email support.

I just rescanned my TVE yet again, and magically NBC has returned. It just needed your response I guess tmm1... :stuck_out_tongue:

Lost CNBC on ATT TVE.

Downloaded pre-release and re-scanned all channels. CNBC is back

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I, too, found this. But it looks like now it's at a higher bitrate -- around 5-6 mbps -- but 720p. Across all NBC channels. Is this happening for anyone else? It looks like it started on August 11.