NBC TVE not working

Channels DVR Server TV Everywhere
#22

@tmm1 Now on 2021.09.16.1925 build. Here is the log for the NBC Boston streaming problem. Still quits after about 16 sec., sometimes recovers for a minute or so but ultimately just quits:

2021/09/16 16:57:37.459408 [TVE] stream timestamps: nbc: start_at=2021-09-16T16:54:55-04:00 current_at=2021-09-16T16:55:31-04:00 end_at=2021-09-16T16:55:43-04:00
2021/09/16 16:57:37.459493 [TNR] Opened connection to TVE-Fubo for ch6000 WBTS
2021/09/16 16:57:37.461751 [HLS] Starting transcoder for channel 6000 from 192.168.1.159 (encoder=remux, resolution=, deinterlacer=, bitrate=6432)
2021/09/16 16:57:38.010823 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [h264 @ 0x2423d57500] Increasing reorder buffer to 2
2021/09/16 16:57:38.125630 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [hls @ 0x2423cc4c00] Timestamps are unset in a packet for stream 1. This is deprecated and will stop working in the future. Fix your code to set the timestamps properly
2021/09/16 16:57:38.346637 [HLS] Probed live stream in 884.337552ms: h264 1280x720 progressive 5325675bps
2021/09/16 16:57:38.576252 [HLS] Session ch6000-dANY-ip192.168.1.159 started in 2.423567134s
2021/09/16 16:58:22.973158 [HLS] Couldn't generate stream playlist for ch6000-dANY-ip192.168.1.159: Playlist has not been updated in 20.093147578s
2021/09/16 16:58:22.973285 [HLS] Stopping transcoder session ch6000-dANY-ip192.168.1.159 (out: 50.133433s, finished: false)
2021/09/16 16:58:22.973707 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [mpegts @ 0x2423cc4600] Dropped corrupted packet (stream = 1)
2021/09/16 16:58:23.319308 [TNR] Closed connection to TVE-Fubo for ch6000 WBTS
2021/09/16 16:58:24.404319 [TVE] stream timestamps: nbc: start_at=2021-09-16T16:55:31-04:00 current_at=2021-09-16T16:56:07-04:00 end_at=2021-09-16T16:56:19-04:00
2021/09/16 16:58:24.404390 [TNR] Opened connection to TVE-Fubo for ch6000 WBTS
2021/09/16 16:58:24.406459 [HLS] Starting transcoder for channel 6000 from 192.168.1.159 (encoder=remux, resolution=, deinterlacer=, bitrate=6432)
2021/09/16 16:58:24.792497 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [h264 @ 0x29fd957500] Increasing reorder buffer to 2
2021/09/16 16:58:24.869604 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [hls @ 0x29fd8c4c00] Timestamps are unset in a packet for stream 1. This is deprecated and will stop working in the future. Fix your code to set the timestamps properly
2021/09/16 16:58:25.408759 [HLS] Probed live stream in 1.001773542s: h264 1280x720 progressive 6144724bps
2021/09/16 16:58:25.516304 [HLS] Session ch6000-dANY-ip192.168.1.159 started in 1.305826041s
2021/09/16 16:58:35.122858 [HLS] Stopping transcoder session ch6000-dANY-ip192.168.1.159 (out: 31.6483s, finished: false)
2021/09/16 16:58:35.123875 [HLS] ffmpeg: ch6000-dANY-ip192.168.1.159-remux: [mpegts @ 0x29fd8c4600] Dropped corrupted packet (stream = 1)
2021/09/16 16:58:35.159635 [TNR] Closed connection to TVE-Fubo for ch6000 WBTS

Thanks!

#23

I'm also seeing the same issues as @tyuhl with NBC briefly playing and then cutting out in the web player (pre-release v2021.09.17.2117) and also on the iOS app (testflight v9.17.1840) and Android app (beta v109.15.2318).

I also see this in the browser console logs when the web player disappears:

browser console logs 
:8089/devices/ANY/channels/6000/hls/stream.m3u8?abr=false&acodec=copy&bitrate=6432&deinterlacer=linear&indexed=true&resolution=720&ssize=1&vcodec=copy:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

:8089/devices/ANY/channels/6000/hls:1 Failed to load resource: the server responded with a status of 404 (Not Found)

PUT /devices/ANY/channels/6000/hls Not Found

I also rescanned NBC just in case, but no change. It's stable on nbc.com/live though.

Logs have been submitted as 3ca42eb6-7657-47c6-ace3-dde127a24710.

1 Like
#24

@tmm1 Latest pre-release (2021.09.20.1352) NBC 10 Boston still freezes up. Works in nbc.com/live. Pulled diagnostics just now: 0fd01ffa-6780-4844-af92-ac2a043267f2 Logs are still showing the same issues as what I pulled in post #19.

#25

Looks like pre-release v2021.09.25.0045 has resolved the issue of NBC 10 Boston freezing up. Thanks, devs!!