New Customer Remote Streaming Problem

#1

Channels is incredible! So fast! Loving the commercial skip. However, I'm having difficulty getting remote streaming to work.

My setup: T-mobile 5G home internet gateway. Orbi RBK50 router connected to T-mobile gateway via CAT6. HDHomeRun Flex 4k connected to Orbi router via CAT6. Server is M1 MacMini running OS 12.0.1.

I have tried automatic mode. Didn't work. I then tried manual mode setting port forwarding up for internal and external port 8089 for my server's IP address on the Orbi router. Didn't work.

I then ran the troubleshoot diagnostics and got the following error message:

could not connect to 02a683e7fd88.u.channelsdvr.net. Check if the port is mapped.

Any ideas what is wrong?

#2

T-Mobile does not allow remote connections.

You can try Tailscale instead

#3

Thank you. I have tailscale now installed on the server, my iPhone, and iPad the two devices I would use channels remotely. Is that all I need to do or do I need to reconfigure port forwarding in the orbi router and channels settings?

#4

since this is my use case, and it does work well!
However, by telling my clients to connect at 'home', I do not have the ability to download. or more selectively set the stream rate.
could that be looked into?

#5

You can adjust the home streaming quality inside the app

#6

I guess I was hoping to set the streaming quality by show or category, but also download to phone would really help. I assume that is an option when remote streaming works.

#7

You've replied to a three year old thread with very little detail. What is wrong with remote access?

Downloads should work at home or remotely. Usually people download at home where it's faster.

#8

ok, my bad. I thought it was a home/remote issue, apparently it's a ios/all others issue.
I have no apple products, not sure why we can't download on other o/s.

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#9