New transcoder not looking right in browser - in house

I just tried the new transcoder today. im at home viewing a recording in Chrome on WIn10.
server quality shows 1080/10MB. with the new transcoder enabled, it looks like dog and stutters. cant get into in more than a few seconds. if i do nothing but switch to the old transcoder it looks perfect.

log:
2019/09/19 18:25:54 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-0-621444815 at 0 (0.000000) (encoder=h264_nvenc, resolution=384, deinterlacer=blend, bitrate=622 segment_size=1)
[mpegts @ 00000000011cc140] Dropped corrupted packet (stream = 2)
2019/09/19 18:25:55 [ENC] Request for 0 is for different transcoding parameters at 7mbps
2019/09/19 18:25:55 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-0-621444815 after encoding 0 to 1
2019/09/19 18:25:55 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-0-416516057 at 0 (0.000000) (encoder=h264_nvenc, resolution=1080, deinterlacer=blend, bitrate=7488 segment_size=1)
[mpegts @ 00000000012ac140] Dropped corrupted packet (stream = 2)
2019/09/19 18:25:56 [ENC] Request for 1 is for different transcoding parameters at 808kbps
2019/09/19 18:25:56 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-0-416516057 after encoding 0 to 1
2019/09/19 18:25:56 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-1-268840307 at 1 (0.000000) (encoder=h264_nvenc, resolution=576, deinterlacer=blend, bitrate=808 segment_size=1)
[mpegts @ 000000000122c140] Dropped corrupted packet (stream = 2)
2019/09/19 18:25:57 [ENC] Request for 1 is for different transcoding parameters at 311kbps
2019/09/19 18:25:57 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-1-268840307 after starting from 1 without encoding any segments
2019/09/19 18:25:57 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-1-507950109 at 1 (0.000000) (encoder=h264_nvenc, resolution=384, deinterlacer=blend, bitrate=311 segment_size=1)
[mpegts @ 000000000127c140] Dropped corrupted packet (stream = 2)
2019/09/19 18:25:58 [ENC] Request for 2 is for different transcoding parameters at 808kbps
2019/09/19 18:25:58 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-1-507950109 after starting from 1 without encoding any segments
2019/09/19 18:25:58 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-2-621181015 at 2 (1.536000) (encoder=h264_nvenc, resolution=576, deinterlacer=blend, bitrate=808 segment_size=1)
[mpegts @ 000000000122c180] Dropped corrupted packet (stream = 2)
2019/09/19 18:25:59 [ENC] Request for 2 is for different transcoding parameters at 311kbps
2019/09/19 18:25:59 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-2-621181015 after starting from 2 without encoding any segments
2019/09/19 18:25:59 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-2-905795745 at 2 (1.536000) (encoder=h264_nvenc, resolution=384, deinterlacer=blend, bitrate=311 segment_size=1)
[mpegts @ 000000000137c180] Dropped corrupted packet (stream = 2)
2019/09/19 18:26:02 [ENC] Request for 8 is for different transcoding parameters at 622kbps
2019/09/19 18:26:02 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-2-905795745 after encoding 2 to 7
2019/09/19 18:26:02 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-8-900416690 at 8 (9.948000) (encoder=h264_nvenc, resolution=384, deinterlacer=blend, bitrate=622 segment_size=1)
[mpegts @ 0000000000e2c140] Dropped corrupted packet (stream = 2)
2019/09/19 18:26:04 [ENC] Request for 13 is for different transcoding parameters at 808kbps
2019/09/19 18:26:04 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-8-900416690 after encoding 8 to 12
2019/09/19 18:26:04 [ENC] Starting encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-13-494589224 at 13 (16.958000) (encoder=h264_nvenc, resolution=576, deinterlacer=blend, bitrate=808 segment_size=1)
[mpegts @ 000000000114c180] Dropped corrupted packet (stream = 2)
2019/09/19 18:26:10 [ENC] Stopped encoder for Sunnyside 2019-09-04 Sneak Peek 2 2019-09-05-0036.mpg in E:\DVR\Streaming\file21-ip192.168.1.231\encoder-13-494589224 after encoding 13 to 34
2019/09/19 18:26:26 [HLS] Starting transcoder for file21-ip192.168.1.231 at 11s from 192.168.1.231 (encoder=h264_nvenc, resolution=1080, deinterlacer=blend, bitrate=10000)
[mpegts @ 00000000012ec180] Dropped corrupted packet (stream = 2)
2019/09/19 18:26:32 [HLS] Stopping transcoder session file21-ip192.168.1.231 (view: 52s, out: 51.252756s, finished: false)

Can you update to beta v2019.09.20.0508? It should fix the issue you're seeing with quality in the browser.

1 Like

thanks. yes i updated and it works with fine with the new transcoder when the " Web Player Adaptive Streaming" is turned off.