'No DVR transcoder' Error

Channels DVR Server
#1

Remote DVR seems to work great except I can’t seem to stream anything even when the quality is set to “original” and I am using WiFi on a remote network (not cellular connection). Is this correct behavior? I can browse the DVR and make recordings just fine, it seems to work great except for actually playing. I have quality for Home streaming and Internet Streaming set to “Original”.

Using iOS client on iPad Pro (wifi version). Server is a Synology DS1817.

I understand if the server is not powerful enough to transcode realtime but if the quality is set to original should it not skip transcoding?

Thanks

#2

What is your home Internet Upload speed? Have you done a speed test?

#3

Your NAS has an ARM processor, which is not powerful enough to transcode video.

Original streaming should work, but I guess the app is not allowing it to. I will take a look at this bug.

#4

My upload speed is pretty fast, about 10Mbps iirc. I think this should be fast enough, although it is possible it’s not. However, it seems to fail instantly instead of “trying”.

#5

Some HD mpeg2 streams are 12-16Mbps, so that might not be enough.

#6

Yes I understand the ARM-based NAS are generally not fast enough for realtime transcoding, I ran into this issue with Plex which is one of the reasons I switched to Channels. I appreciate your time to check this out. It does seem like it might be a bug of some kind. Cheers.

#7

I sent you a beta with a fix for this bug. Please try it and let me know if it works.

#8

This fix is included in the latest version available on the App Store.

#9

Thanks very much – I have not had an opportunity to test from an outside WiFi yet but I will soon I hope.

Cheers.

#10

Thanks for the fix, seems to work now when I have enough bandwidth available. Cheers

1 Like
#11

Hello, I have the same problem - No DVR Transcoder. Channels DVR not powerful enough....I have a synology 214+ with the specs (MARVELL Armada XP MV78230,
1.33 Ghz, 1024 MB memory). Is there a fix for this?

Thank you!

#12

The only fix is to use more powerful hardware for the dvr