I’m getting no guide data on either of my ATV’s, channels are there just unknown for any data. Setup guide info again, reinstalled app, not sure what to do next.
Do you see guide data on the web ui, or nothing there as well?
What guide lineup code do you have set?
If there is data on the DVR web, you can go into the ATV settings tab, click and hold your hdhomerun and click “refresh device”
Just noticed this as well this morning. Missing guide data for bunch of random time slots on different channels. Even after new guide data downloaded this morning. It’s missing from web ui as well.
Did notice this in the log though.
2017/01/27 08:24:00 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-27 8:00AM
2017/01/27 08:24:28 [DVR] indexed 925 airings (147 channels, 629 skipped) [26s fetch, 1s index]
2017/01/27 08:24:28 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-27 2:00PM
2017/01/27 08:25:00 [DVR] indexed 911 airings (147 channels, 629 skipped) [29s fetch, 1s index]
2017/01/27 08:25:00 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-27 8:00PM
2017/01/27 08:25:37 [DVR] indexed 850 airings (147 channels, 629 skipped) [35s fetch, 1s index]
2017/01/27 08:25:37 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-28 2:00AM
2017/01/27 08:26:15 [DVR] indexed 1080 airings (147 channels, 629 skipped) [35s fetch, 2s index]
2017/01/27 08:26:15 [DVR] Fetching movie data for USA-FL67160-X @ 2017-01-27 8:00AM
2017/01/27 08:27:15 [DVR] Error fetching movie data: invalid response for /movies/airings?lineupId=USA-FL67160-X&api_key=x26sg2rpk8qyuyn9ddzwmsuu&startDateTime=2017-01-27T08:00-05:00&endDateTime=2017-01-28T08:00-05:00&imageSize=Lg: 504 Gateway Timeout
2017/01/27 08:27:15 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-28 8:00AM
2017/01/27 08:27:44 [DVR] indexed 914 airings (147 channels, 629 skipped) [27s fetch, 1s index]
2017/01/27 08:27:44 [DVR] Fetching guide data for USA-FL67160-X @ 2017-01-28 2:00PM
ok, here is what I see; I did refresh the HDHR and changed guide to Gracenote and back. Still no guide data on ATV.
USA-FL68759-DEFAULT is my guide info, no guide on the web ui, this is what the settings tell me:
Activity
Downloading guide data for 2017-01-16.
These are log entries after the 25th:
2017/01/26 07:48:46 [SYS] Created database snapshot: backup-20170126.074846
2017/01/26 07:48:46 [SYS] Removing old backup backup-20170111.234844
2017/01/27 07:48:46 [SYS] Created database snapshot: backup-20170127.074846
2017/01/27 07:48:46 [SYS] Removing old backup backup-20170112.234845
pretty much nothing! I can see guide data from the app on my iPad, at least I could last night.
Im pretty stumped.
You need to pick the “digital” version of your provider from the list.
that seems the only option I have. It is what I used before, and was getting info. Correct me if wrong, but is that selected in the web ui under tuner section?
Ah ok.
It says it is still downloading for 1-16? Seems like it got stuck. What kind of system did you install on?
brand new mac mini with a 4tb porshe 3.0 ext drive
8gb memory and i5 processor
Find the menu bar item at the top of the Mac that looks like a tv, and use it to restart the DVR.
Re-starting the DVR service from my Mac solved the issue. Why does this happen, other than we are still in the Beta phase of the software? At least i am understanding how things work, little remote shortcuts, and where to look for different issues. Thank you again for your quick response.
Mark
I’m not quite sure what happened. Do let me know if it happens again.