No listings on Nvidia Shield

Hi,

Within the last couple of days, the app on my Nvidia Shield isn’t picking up the live channel program listings anymore.

I have the app on an iPad and it is fine on there, and I also have the HDHomeRun app, again it is fine.

Is there anything I can do to fix this? I’ve not tried to uninstall the app, I’ve only tried to reboot the device and close the app properly.

Cheers

Ross

What version of the app? Does it show your DVR recordings etc?

Hi,

It is version 1.0.23 of the app. My recordings show up fine. The live channels actually play fine, I’m just missing the listing information!

Cheers

Ross

Strange. Try restarting the app and then click Submit Diagnostics > Guide on the Player Settings tab

Done.

Thanks!

Can you also login to you DVR web page and make sure guide data shows up there

Yeah it shows up there. On the main setting a page I noticed that it had found the HDHomeRun correctly but it didn’t have a region stored for the guide. I entered my postcode and I’ve now just asked it to refresh the guide data. I’ll see what it does.

That has fixed it, or it is coincidence!

Yes that was the problem.