Downstairs I use a nvidia 2015 shield on the main TV and it is wired to the network and works with channels app perfectly, no issues to report.
Upstairs I recently purchased the new nvidia shield 2019 (cylinder) version which connects to my unifi wifi network over 5GHZ. It works perfectly with every streaming app e.g. Plex 1080p HD streams for hours on end, with just one exception, you guessed it the channels app.
No matter what channel I'm watching, whether HD or not, the live stream will freeze intermittently, sometimes after a few minutes, sometimes after 30 minutes.
The channel quality is normally above 70%, example below of some hdhomerun stats showing a channel it was constantly freezing on this morning, and everything was 100%. Once channel freezes a simple click of the back button on remote and then play button and everything is back streaming in a couple of seconds.
Virtual Channel|11 Pick
Streaming Rate|1.463 Mbps
I haven't tried wiring the shield to be 100% sure it is caused by it being on WiFi, but I don't believe the Wifi from a network perspective is a problem, maybe from a channel app software perspective it is.
When a TV stream abruptly stops running the hdhomerun logs just show
tuner0 http stream ended (remote closed), which is not a lot to go on. I don't know if there is any channels app logs I can look at to see what might have dropped the stream?
The Unifi WiFi software is showing the shield connection as follows, which seems perfectly fine to me and is rock solid, not dropped off the network in days:
Channel 44 (11ac)
Signal 64% (-65 dBm)
Rx Rate 200 Mbps
Tx Rate 270 Mbps
Power Save Not enabled
Wifi Experience 99% out of 100
I should also mention I've been doing some testing with the hdhomerun android app and it hasn't dropped a stream yet, so again this to me is pointing at a software issue in the channels app when using wifi.
Any thoughts how I can help diagnose the issue from this point forward?