I had channels dvr installed on a windows i5 3470 desktop, it worked pretty well, but I was able to get a good deal on the Nvidia Shield Pro, I am now running the DVR server on it, long story short, everything in network runs good, but very slow transcoding HDHR channels, it is set to Hardware transcoding and Linear deinterlacer, adaptive streaming is off, 720p 6mbps, when running the web player it is transcoding around .20x, any ideas? Or more info needed?
Just to follow up, the Shield Pro is hardwired, the TVE channels transcode and play fine over the web player and channels app on my phone when viewing remotely. It's only the HDHR channels that struggle to play when viewing remotely, both live and recorded. Everything seems to play fine when on the local network.
This is a brand new install, I just got the Shield Pro yesterday so I am not super familiar with all of its ins and outs.
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I have enabled the Old Transcoder in the experimental DVR settings which seems to have helped, I am now able to view HDHR channels via the Web player fairly reliably. Its transcoding 720p 6mbps at 1.05x. Is the Nvidia Shield Pro expected to have to use the Old Transcoder? Or is there something else I should try?
What does it say after 0.2x when it's not working?
Can you submit diagnostics after trying to watch with the new transcoder?
Which browser are you using?
The web player doesnt give any errors, I just keep getting the white circle spinning, then it will work for a few seconds, then white circle spinning again. I have tried on Chrome and Edge browsers, I just submitted logs fadffd41-03be-44e4-9195-a81f06bbf866
I would like to know what it says under the web player when the issue is happening
Is it the same for recordings or live tv only?
HDHR Live and HDHR recordings both have the same issues, however TVE Live and TVE recordings both seem to play fine on the web player
Do you have deinterlacer set to Blend or Linear?
Deinterlacer is set to Linear
Try Blend see if any improvement
no change with Blend selected, I just resubmitted logs after i let it play a little longer on both Linear and Blend to give you a bigger sample size. d390bd80-cb4c-48e4-a15d-fabb8c5f8f7c .
After spending a few hours tinkering with it, the best results are setting the DVR to Hardware transcoder, Linear Deinterlacer, adaptive streaming off, 720p @ 6 mbps, and selecting the Old Transcoder, any deviation from these settings, (especially turning off the Old Transcoder) will cause unwatchable remote viewing of HDHR live TV and HDHR recordings.
Were you seeing the same issue on the stable DVR before you upgraded to pre-release?
I just started with the DVR on the Shield a few days ago and I upgraded it right after I installed it, so I don't have any history to compare it to
I will delete and start over with the stable version and post any updates, thanks!
After deleting the DVR server on the Shield and re-installing stable version 2020.09.14.2100 the transcoding problem still persists, both on the web player and while viewing on the Channels app on my samsung phone remotely. The only remedy is to turn on Old Transcoder, keep hardware transcoding and linear deinterlacer
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