Only getting 44 channels with optimum in New York. Mostly junk channels.
Sounds like the authentication didn't work then. Please email us your logs to support@getchannels.com
I am new to this. How do I send the logs?
Click on the Log at the top right. Scroll up and find where you tried to add Optimium, copy/paste all the messages after that and email to support@getchannels.com
Thanks. Sent the log
Optimum still doesn't work even though I use it to authenticate network apps.
I'm having the same issue only getting 44 channels. What's the fix for this been subscribed to channels for only a month. Not happy with the end result.
Did a rescan today and got 156 channels.