All guide information missing for my OTA source. Anyone else have this happen.
Please go to Support -> Troubleshooting -> Submit Diagnostic Logs from the web interface of the DVR and let us know when it's been submitted so we can have a better idea of what was going on.
Submitted logs.
Logs have been submitted as e4a36ee5-32d8-4ebd-bea8-08e95043f2a1
From Log
No stations available in lineup USA-OTA32835 during guide data download: Gracenote error 1005: invalid_lineup_id
[ERR] Failed to get placeholder channels for lineup USA-OTA32835: Gracenote error 1005: invalid_lineup_id
Try deleting the lineup and adding a new one by searching your zip code. Then recreate the whole guide database.
It is unusual, but we have seen lineups get deleted from our provider before.
It's fixed. Thanks.
I removed the provider and used an adjacent zip code to load a new lineup. Also recreated the guide data base.
May have been temporary.
Looks fine now.
/dvr/guide/stations/USA-OTA32835
channel 2.1,callSign WESHLD,stationId 77535,affiliateCallSign NBC
channel 2.1,callSign WESHDT,stationId 21647,affiliateCallSign NBC
channel 2.2,callSign WESHDT2,stationId 45738,affiliateCallSign METVN
channel 2.2,callSign WESHLD2,stationId 77536,affiliateCallSign null
channel 2.3,callSign WESHDT3,stationId 123276,affiliateCallSign STRY
channel 2.3,callSign WESHLD3,stationId 84473,affiliateCallSign STRY
channel 2.4,callSign WESHLD4,stationId 84474,affiliateCallSign METVN
channel 3.1,callSign WEDUDT,stationId 35193,affiliateCallSign PBS
channel 3.2,callSign WEDUDT2,stationId 35223,affiliateCallSign WORLD
channel 3.3,callSign WEDUDT3,stationId 56655,affiliateCallSign null
channel 3.4,callSign WEDQDT4,stationId 56744,affiliateCallSign PBS
channel 3.5,callSign WEDQDT5,stationId 35226,affiliateCallSign HD06
channel 3.6,callSign WEDUDT6,stationId 105774,affiliateCallSign CREATE
channel 6.1,callSign WKMGDT,stationId 21299,affiliateCallSign CBS
channel 6.2,callSign WKMGDT2,stationId 35868,affiliateCallSign DABL
channel 6.3,callSign WKMGDT3,stationId 80562,affiliateCallSign COZITV
channel 6.4,callSign WKMGDT4,stationId 110492,affiliateCallSign STARTTV
channel 6.5,callSign WKMGDT5,stationId 112398,affiliateCallSign CATCHYC
channel 8.1,callSign WOFTLD,stationId 109520,affiliateCallSign NEWSNT
channel 8.1,callSign WFLADT,stationId 21222,affiliateCallSign NBC
channel 8.2,callSign WOFTLD2,stationId 104577,affiliateCallSign null
channel 8.2,callSign WFLADT2,stationId 43841,affiliateCallSign CHARGE
channel 8.3,callSign WOFTLD3,stationId 104578,affiliateCallSign SHOPHQ
channel 8.3,callSign WFLADT3,stationId 43843,affiliateCallSign ANTENNA
channel 8.4,callSign WOFTLD4,stationId 104579,affiliateCallSign ACE
channel 8.5,callSign WOFTLD5,stationId 122266,affiliateCallSign NOST
channel 8.6,callSign WOFTLD6,stationId 122267,affiliateCallSign null
channel 8.7,callSign WOFTLD7,stationId 122268,affiliateCallSign null
channel 9.1,callSign WFTVDT,stationId 20491,affiliateCallSign ABC
channel 9.2,callSign WFTVDT2,stationId 32621,affiliateCallSign LAFF
channel 9.3,callSign WFTVDT3,stationId 90162,affiliateCallSign IMYS
channel 13.1,callSign WTVTDT,stationId 21223,affiliateCallSign FOX
channel 13.2,callSign WTVTDT2,stationId 62802,affiliateCallSign MVIES
channel 13.3,callSign WTVTDT3,stationId 94323,affiliateCallSign BUZZR
channel 13.4,callSign WTVTDT4,stationId 97864,affiliateCallSign HEROICN
channel 13.5,callSign WTVTDT5,stationId 112800,affiliateCallSign CATCHYC
channel 13.6,callSign WTVTDT6,stationId 123600,affiliateCallSign FOXWX
channel 14.1,callSign WDYBCD,stationId 84825,affiliateCallSign null
channel 15.1,callSign WDSCDT,stationId 43718,affiliateCallSign null
channel 15.2,callSign WDSCDT2,stationId 43769,affiliateCallSign null
channel 15.3,callSign WDSCDT3,stationId 43771,affiliateCallSign DEUWELL
channel 18.1,callSign WKCFDT,stationId 26588,affiliateCallSign CW
channel 18.2,callSign WKCFDT2,stationId 62989,affiliateCallSign CRIME
channel 18.3,callSign WKCFDT3,stationId 65135,affiliateCallSign ESTRLLA
channel 21.1,callSign W21AUD,stationId 88413,affiliateCallSign AMTEVE
channel 24.1,callSign WUCFDT,stationId 35220,affiliateCallSign PBS
channel 24.2,callSign WUCFDT2,stationId 35279,affiliateCallSign CREATE
channel 24.3,callSign WUCFDT3,stationId 46636,affiliateCallSign HD06
channel 24.4,callSign WUCFDT4,stationId 46815,affiliateCallSign NHKWRLD
channel 24.5,callSign WUCFDT5,stationId 103804,affiliateCallSign null
channel 26.1,callSign WOTFDT,stationId 35991,affiliateCallSign GRIT
channel 26.2,callSign WOTFDT2,stationId 64501,affiliateCallSign LATV
channel 26.3,callSign WOTFDT3,stationId 107815,affiliateCallSign COMET
channel 26.4,callSign WOTFDT4,stationId 108461,affiliateCallSign CHARGE
channel 26.5,callSign WOTFDT5,stationId 111174,affiliateCallSign COURT
channel 26.6,callSign WOTFDT6,stationId 125222,affiliateCallSign NEWSMX2
channel 27.1,callSign WRDQDT,stationId 31505,affiliateCallSign null
channel 27.2,callSign WRDQDT2,stationId 59648,affiliateCallSign COURT
channel 27.4,callSign WRDQDT4,stationId 92252,affiliateCallSign THIS
channel 28.1,callSign WFTSDT,stationId 21224,affiliateCallSign ABC
channel 28.2,callSign WFTSDT2,stationId 50359,affiliateCallSign BOUNCE
channel 28.3,callSign WFTSDT3,stationId 91890,affiliateCallSign GRIT
channel 28.4,callSign WFTSDT4,stationId 111251,affiliateCallSign IMYS
channel 28.5,callSign WFTSDT5,stationId 121203,affiliateCallSign HSN
channel 28.6,callSign WFTSDT6,stationId 130098,affiliateCallSign SHOPLC
channel 31.1,callSign WTMOCD,stationId 78613,affiliateCallSign TELE
channel 31.2,callSign WTMOCD2,stationId 88569,affiliateCallSign TELE
channel 31.2,callSign WRDQDT3,stationId 82546,affiliateCallSign TELE
channel 31.3,callSign WTMOCD3,stationId 109694,affiliateCallSign TLEX
channel 31.4,callSign WTMOCD4,stationId 115217,affiliateCallSign LXHOME
channel 31.5,callSign WTMOCD5,stationId 125258,affiliateCallSign OXYGEN
channel 32.1,callSign WMORDT,stationId 33689,affiliateCallSign null
channel 32.2,callSign WMORDT2,stationId 62896,affiliateCallSign METVN
channel 32.3,callSign WMORDT3,stationId 65069,affiliateCallSign ESTRLLA
channel 35.1,callSign WOFLDT,stationId 21221,affiliateCallSign FOX
channel 35.2,callSign WOFLDT2,stationId 104954,affiliateCallSign BUZZR
channel 35.3,callSign WOFLDT3,stationId 123853,affiliateCallSign FOXWX
channel 38.1,callSign WHDOCD,stationId 65939,affiliateCallSign null
channel 38.1,callSign WTTADT,stationId 36145,affiliateCallSign CW
channel 38.2,callSign WHDOCD2,stationId 65941,affiliateCallSign JTV
channel 38.2,callSign WTTADT2,stationId 50311,affiliateCallSign COZITV
channel 38.3,callSign WHDOCD3,stationId 102176,affiliateCallSign SHOPLC
channel 38.4,callSign WHDOCD4,stationId 103354,affiliateCallSign null
channel 38.5,callSign WHDOCD5,stationId 118783,affiliateCallSign null
channel 38.6,callSign WHDOCD6,stationId 117980,affiliateCallSign JTV
channel 38.7,callSign WHDOCD7,stationId 122543,affiliateCallSign FNRDS
channel 43.1,callSign WVENDT,stationId 34579,affiliateCallSign UNI
channel 43.2,callSign WVENDT2,stationId 86450,affiliateCallSign GET
channel 43.3,callSign WVENDT3,stationId 97050,affiliateCallSign BOUNCE
channel 43.4,callSign WVENDT4,stationId 90151,affiliateCallSign IMYS
channel 43.5,callSign WVENDT5,stationId 107163,affiliateCallSign QUESTSD
channel 43.6,callSign WVENDT6,stationId 118845,affiliateCallSign TWIST
channel 43.7,callSign WVENDT7,stationId 123014,affiliateCallSign UNIMAS
channel 44.1,callSign WTOGDT,stationId 30617,affiliateCallSign null
channel 44.2,callSign WTOGDT2,stationId 92445,affiliateCallSign STARTTV
channel 44.3,callSign WTOGDT3,stationId 108946,affiliateCallSign FAVETV
channel 44.4,callSign WTOGDT4,stationId 112899,affiliateCallSign DABL
channel 44.5,callSign WTOGDT5,stationId 113686,affiliateCallSign CATCHYC
channel 44.6,callSign WTOGDT6,stationId 121582,affiliateCallSign THIS
channel 44.7,callSign WTOGDT7,stationId 145170,affiliateCallSign STRY
channel 45.1,callSign WTGLDT,stationId 49786,affiliateCallSign null
channel 47.1,callSign WATVLD,stationId 81901,affiliateCallSign null
channel 50.1,callSign WDTOLD,stationId 82635,affiliateCallSign DYSTR
channel 50.1,callSign WVEADT,stationId 44560,affiliateCallSign UNI
channel 50.2,callSign WVEADT2,stationId 80538,affiliateCallSign BOUNCE
channel 50.3,callSign WVEADT3,stationId 82577,affiliateCallSign GET
channel 50.4,callSign WVEADT4,stationId 90177,affiliateCallSign IMYS
channel 50.5,callSign WVEADT5,stationId 121649,affiliateCallSign DIGITV
channel 50.6,callSign WVEADT6,stationId 122148,affiliateCallSign UNIMAS
channel 52.1,callSign WHLVDT,stationId 64016,affiliateCallSign TBN
channel 52.2,callSign WHLVDT2,stationId 70969,affiliateCallSign INSPIRE
channel 52.3,callSign WHLVDT3,stationId 70971,affiliateCallSign SMILE
channel 52.4,callSign WHLVDT4,stationId 70973,affiliateCallSign ENLACE
channel 52.5,callSign WHLVDT5,stationId 70977,affiliateCallSign POSTV
channel 55.1,callSign WACXDT,stationId 35072,affiliateCallSign null
channel 55.2,callSign WACXDT2,stationId 62966,affiliateCallSign ALIENTO
channel 55.3,callSign WACXDT3,stationId 62967,affiliateCallSign GEB
channel 55.4,callSign WACXDT4,stationId 80565,affiliateCallSign SBND
channel 55.5,callSign WACXDT5,stationId 88803,affiliateCallSign null
channel 55.6,callSign WACXDT6,stationId 80733,affiliateCallSign VICTORY
channel 55.7,callSign WACXDT7,stationId 113631,affiliateCallSign null
channel 55.8,callSign WACXDT8,stationId 113636,affiliateCallSign CBNNEWS
channel 55.9,callSign WACXDT9,stationId 113634,affiliateCallSign FAITHTV
channel 55.10,callSign WACXD10,stationId 113632,affiliateCallSign null
channel 55.11,callSign WACXD11,stationId 113635,affiliateCallSign MEGAUS
channel 56.1,callSign WOPXDT,stationId 30624,affiliateCallSign ION
channel 56.2,callSign WOPXDT2,stationId 54620,affiliateCallSign BOUNCE
channel 56.3,callSign WOPXDT3,stationId 55299,affiliateCallSign GRIT
channel 56.4,callSign WOPXDT4,stationId 57487,affiliateCallSign DEFY
channel 56.5,callSign WOPXDT5,stationId 82711,affiliateCallSign SCNEWS
channel 56.6,callSign WOPXDT6,stationId 83521,affiliateCallSign JTV
channel 56.7,callSign WOPXDT7,stationId 121355,affiliateCallSign QVC
channel 56.8,callSign WOPXDT8,stationId 124642,affiliateCallSign HSN
channel 62.1,callSign WFTTDT,stationId 50307,affiliateCallSign null
channel 62.2,callSign WFTTDT2,stationId 60567,affiliateCallSign LATV
channel 62.3,callSign WFTTDT3,stationId 107922,affiliateCallSign COMET
channel 62.4,callSign WFTTDT4,stationId 107924,affiliateCallSign THENEST
channel 62.5,callSign WFTTDT5,stationId 122456,affiliateCallSign GRIOTV
channel 62.6,callSign WFTTDT6,stationId 129936,affiliateCallSign TBD
channel 62.7,callSign WFTTDT7,stationId 129937,affiliateCallSign SHOPHQ
channel 65.1,callSign WRBWDT,stationId 26191,affiliateCallSign null
channel 65.2,callSign WRBWDT2,stationId 38863,affiliateCallSign MVIES
channel 65.3,callSign WRBWDT3,stationId 81335,affiliateCallSign HEROICN
channel 65.4,callSign WRBWDT4,stationId 95626,affiliateCallSign GRIOTV
channel 66.1,callSign WXPXDT,stationId 34842,affiliateCallSign ION
channel 66.2,callSign WXPXDT2,stationId 43324,affiliateCallSign COURT
channel 66.3,callSign WXPXDT3,stationId 43326,affiliateCallSign GRIT
channel 66.4,callSign WXPXDT4,stationId 43330,affiliateCallSign LAFF
channel 66.5,callSign WXPXDT5,stationId 50241,affiliateCallSign DEFY
channel 66.6,callSign WXPXDT6,stationId 50243,affiliateCallSign SCNEWS
channel 66.7,callSign WXPXDT7,stationId 121358,affiliateCallSign JTV
channel 66.8,callSign WXPXDT8,stationId 124641,affiliateCallSign HSN
channel 66.9,callSign WXPXDT9,stationId 131817,affiliateCallSign QVC
channel 68.1,callSign WEFSDT,stationId 42521,affiliateCallSign null
channel 68.2,callSign WEFSDT2,stationId 48127,affiliateCallSign CAS
channel 68.3,callSign WEFSDT3,stationId 42523,affiliateCallSign null
channel 68.4,callSign WEFSDT4,stationId 42525,affiliateCallSign null
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