Pause and stutter on Sony Android tv


#1

I have an issue with pausing, circle spinning around, and stuttering/lagging on my Sony TV with built in Android TV. Once it starts on a show it's almost impossible to get it to stop. At the time it starts, I'm usually fast forwarding, and the show was recorded very recently.

I don't seem to have the issue on my two Nvidia shields. One is wired 1 Gb and one is wireless.

The Sony TV is wired (have also tried wireless).

Server is on an older windows 10, 6 core amd 8 GB of memory. Dvr drive is a WD Red 4Tb 5400 drive.

Speed test from the DVR server to my Sony TV Android TV (100Gb connection) says download 100.02, latency 7.82, Jitter 2.14.


#2

If you go to the Player Settings tab and click Submit Diagnostics I can check to see what's going on.


#4

Done last night.


#5

Thanks. Can you try to turn off the Surround Sound option on the player tab and see if that helps?


#6

I did this and resubmitted the other night. Same issue.