The DVR has been showing “Processing newly recorded files.” for days now. It’s clearly not doing anything.
I don’t see anything in the log that might indicate what is going on.
This is only a problem because it’s preventing the engine from upgrading.
Version
2018.06.28.1458
Waiting to upgrade to 2018.06.30.2331…
That’s weird. Does it say anything else under Activity?
Please open http://x.x.x.x:8089/debug/stack, hit file>save and send the file to [email protected]
Done.
Right now it is recording, but it still shows this message.
Activity
Recording ch11.1 for America’s Got Talent until 10:00PM.
Processing newly recorded files.
Thanks!
I recommend forcing a restart by stopping and starting the DVR software via your NAS apps manager.
ok, just tried that… now the web page just won’t load at all. Anything command line I can do to figure out what’s up?
Hmm, you can check the log. On QNAP over ssh:
tail -50 /share/CACHEDEV1_DATA/.qpkg/ChannelsDVR/channels-dvr/data/channels-dvr.log
Worst case you’ll have to uninstall/reinstall and open http://x.x.x.x:8089/restore to restore from backup
Hmm, the log that you sent over shows that the operating system was hung trying to delete an old recording. This is usually a sign that the hard drive is failing or the filesystem is corrupted.
I would advise rebooting the NAS and running some health/consistency checks.