Petersburg VA-Comcast guide data

When I 1st set up the app on my Apple TV I put in my zip and selected Petersburg-Comcast. I then went to set up the DVR server and there was no option for Petersburg-Comcast. Only Comcast-Digital. The guide data does not match. How can I fix this.

What kind of hdhomerun are you using?

How many channels are missing data?

HDHomeRun PRIME 1326E2ED
Version 20170930
Its not so much I’m missing channels as its the wrong guide. The channels are there they are just the wrong numbers and logos in the guide. ie The guide shows channel 1250 as discovery but its nbc sports.

Can you check if it is the same on zap2it.com?

Try another nearby zipcode too.

Just looked at zap2it and the data there is also wrong for Petersburg. Discovery Channel HD is 1449 on the guide provied directly for Comcast. Zap2it has it as 1250 just like the dvr.I have tried about 6 different zips to get right. None seem to have the right guide data. Its not just one channel it almost all of the HD channels that are showing up wrong. 99% of the SD channels are fine.

Okay, probably there was a recent change in the area. I will contact our provider. They should be able to fix it quickly once they are back in the office.

Ok. Thank so much for your help.

Sent them an email. Will let you know what I hear back.

Heard back that this has been fixed and should propagate within the next 24 hours.

Sweet. Thanks