Hello, I posted last night but it seems that wasn’t done in a way to warrant replies.
Over the course of the last two weeks the connection lost message has returned periodically. While I’ve had Channels, this has popped up a few times. Originally I dropped everything when told it was likely a hardware or network issue. However, after replacing all of it, I came to the conclusion there is a software issue.
Now, when I see the connection lost message, I wait for the next Channels or TVOS update and it goes away.
Yesterday I got home to find a new strange issue where Channels was streaming the same channel I stream every day, but it was choppy and pixelated. What was new is that it was causing Channels to interpret the issue as pausing because I would leave the stream to return to the guide and it prompted me that I was behind in the stream. When reviews of the log before ending the stream, it was referencing a large number of errors. I changed to another channel and did not have the issue. Checked the log and it was not showing errors. I went back to the original channel and it was still happening. More errors.
I have sent the error log to support, but that has not been acknowledged, like my previous post. I will create another post for the DVR issue in hope that will be acknowledged and addressed.