Playback doesn't work on Safari (Mac and iPad)

From what I can tell, I am having the same or Very similar issue with WebGUI playback remotely. I am running ChannelsDVR Version 2017.01.25.0441 on 2012 Mac Mini 2.3/16/SSD on macOS Sierra 10.12.3 and files are saving to NAS as just a big disk and using HDHR Prime with 3 tuner CableCard. Mac is hardwired to router which has the NAS and HDHR plugged into it directly as well. I have an iPhone 7 on iOS 10.2.1 official release and I am using the Safari browser. I have also tried on my Moto X Pure updated to latest OS 6.0 and latest security patch. I use a previous gen Airport Extreme (N) Router

I have WebGUI set to hardware (tried software also) with lowest quality setting (240p)

Plex works fine transmitting remotely, Channels on aTV seems to be working fine other than some stuttering intermittently (can’t figure that one out - strong signal coming from HDHR with CableCard), I stream other media out remotely over Cellular LTE with 60x40 Down/Up. My personal connection is 50x5 in house. No other outgoing streams/data sending out that could interrupt.

This was working fine with my first download of ChannelsDVR on Jan 20 '17. WebGUI ran beautifully other than a little stuttering here and there.

What happens now is that in Safari, on cellular, the web GUI Starts the transcoding and shows the seconds. The seconds keep going up and shows the transcoding speed at 3x and then slowly goes down to around 1.05-1.5x. The video never starts to play. This happens on live and recorded video. If I use Software, it will start to play for a few seconds and stop and never continue.

On the Moto X it will actually start to play in Chrome for a few seconds and then stop and usually never start back. Every now and then it will start back but rare.

This is my most recent test on Software xcoding…

2017/01/26 01:39:46 [HLS] Starting transcoder for channel 113 (encoder=libx264, resolution=240, deinterlacer=blend, bitrate=4000)
2017/01/26 01:39:47 [HLS] Stopping transcoder session 13239DC1-ch113 @ 0s
[mpegts @ 0x7ff6a5006e00] PES packet size mismatch
[mpegts @ 0x7ff6a5006e00] Dropped corrupted packet (stream = 1)
[mpegts @ 0x7ff6a5006e00] PES packet size mismatch
[mpegts @ 0x7ff6a5006e00] Dropped corrupted packet (stream = 2)
[mpeg2video @ 0x7ff6a3809000] ac-tex damaged at 33 21
[mpeg2video @ 0x7ff6a3809000] Warning MVs not available
pipe:: could not seek to position 10243.880
Could not write header for output file #0 (incorrect codec parameters ?): No such file or directory
2017/01/26 01:39:47 [HLS] error during ffmpeg progress: unexpected EOF
2017/01/26 01:40:05 [HLS] Starting transcoder for channel 54 (encoder=libx264, resolution=240, deinterlacer=blend, bitrate=4000)
pipe:: could not seek to position 80650.884
[ac3 @ 0x7f7f6a04aa00] frame sync error
Error while decoding stream #0:1: Invalid data found when processing input

I have my recordings/Streaming folder on my NAS and it is over 1GB zipped. How should I proceed?

This sounds like a different issue. Can you email in the channels-dvr.log file to support@getchannels.com

You can delete everything in the Streaming dir

Done. Thank you!

and sorry, I meant to post in Playback Issues in Web UI (Mac hardware transcoder)

I got my tabs confused.

I believe this issue is resolved. If you’re still having problems, please open a new thread.

Good to go! Thanks!!!