Playback failed errors

2019/07/28 12:35:31 [ERR] Could not create backup: mkdir /Volumes/Toshiba/DVR/Database/backup-20190728.123529: operation not permitted

I have opened the volume in "Finder" and am able to see contents. The last Database Backup seems to be from 7/24/19. Any additional thoughts?

Also, I cannot open "Configure", the web browser tab opens, but goes nowhere.

Try disk utility to run a check on the drive?

It might be worth trying to disconnect and reconnect as well.

Would a reboot of the Mac be even better?

Sure can't hurt

I am running First Aid initially, then will reboot to try as well.

The reboot seems to have gotten configure to work, but Playback Failure is continuing to appear. Can I get an email address to send my logs privately?

Email [email protected]

Sent, thanks!

Did you disconnect and reconnect the power from your drive?

All read and write access to the drive appears to be failing with the "operation not permitted" error.

No, but I can if that is suggested.

Yes please try that, and see if you can open one of the recording mpg files in VLC to play them.

VLC works, Playback in Channels fails.

Also, just copied a couple of movies into the drive to test writing. Any other ideas as to what could be the problem? I have allowed "Everyone" Read/Write to the drive.

I have not seen an update, could you please advise? Thanks!

macOS is returning "operation not permitted" whenever the DVR tries to access your Drive. I'm not sure what would be causing this if you already changed permissions to Everyone.

Maybe you need to select all the folders and change the permissions on all of them?

I have done so and still have no joy. What would be the next course of action?

Do you use any sort of screen sharing or remote access setup? If you can provide remote access I can poke around and see if something obvious is wrong.

Yes, I do. What is the best way to set up for a remote session?

Very weird solution; I received a message on my Mac this morning that advised that ChannelsDVR wanted access to the drive in question, I granted the access and now all is well. I tested several tv show and movie recordings. Thanks for trying to figure out with me on this one! You guys are great.

Huh that's strange.

What version of macOS are you using?