Playback fails until you cancel, and hit play again

Channels DVR Server
#1

So, when I watch live or recorded video remotely, the stream will go back to the show title screen with the play button in the middle. If you hit the play button, it won't play, but if you cancel the playback, then hit the stop button, and then play again it works fine. This is very frustrating to be sitting on the couch watching a remote show, and have to get off the couch every 5-10 minutes.

2022/05/19 23:27:57.537252 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 00:27:57.626690 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 01:08:29.111342 [TLS] Requesting certificate for 5d5afe442409.u.channelsdvr.net
2022/05/20 01:13:59.176407 [TLS] Certificate ready for 5d5afe442409.u.channelsdvr.net
2022/05/20 01:27:57.717986 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 02:27:57.799729 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 03:27:57.879062 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 04:27:57.959822 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 04:54:30.012553 [DVR] Starting job 1653047670-19 Formula 1 Racing on ch=[6141]
2022/05/20 04:54:30.012553 [DVR] Waiting 2h59m59.987447s until next job 1653058470-19 Formula 1 Racing
2022/05/20 04:54:30.012553 [DBG] Scheduling wake timer for scheduled recording in 2h58m29.987447s
2022/05/20 04:54:32.002517 [TVE] stream timestamps: espn2: start_at=2022-05-20T04:54:04-07:00 current_at=2022-05-20T04:54:19-07:00 end_at=2022-05-20T04:54:23-07:00
2022/05/20 04:54:32.002517 [TNR] Opened connection to TVE-Comcast_SSO for ch6141 ESPN2
2022/05/20 04:54:32.005012 [DVR] Recording for job 1653047670-19 from TVE-Comcast_SSO ch6141 into "TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 1 2022-05-20-0454.mpg" for 2h5m29.987447s
2022/05/20 04:54:32.432494 [IDX] Generating video index for job 1653047670-19
2022/05/20 05:27:58.033903 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 06:27:58.114970 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 07:00:00.053745 [TNR] Closed connection to TVE-Comcast_SSO for ch6141 ESPN2
2022/05/20 07:00:00.096840 [MTS] Statistics for "TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 1 2022-05-20-0454.mpg": skipped=0 unhandled_packets=0 discontinuity_detected=17 transport_errors=0 invalid_pts=0 invalid_dts=0 saw_pcr=true saw_pmt=true highest_pts=7532.452322
2022/05/20 07:00:00.165903 [DVR] Finished job 1653047670-19 Formula 1 Racing
2022/05/20 07:00:00.419831 [DVR] Waiting 54m29.5801683s until next job 1653058470-19 Formula 1 Racing
2022/05/20 07:00:00.419831 [DBG] Scheduling wake timer for scheduled recording in 52m59.5801683s
2022/05/20 07:00:00.419831 [DVR] Processing file-1629: TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 1 2022-05-20-0454.mpg
2022/05/20 07:00:02.282672 [DVR] Running commercial detection on file 1629 (TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 1 2022-05-20-0454.mpg)
2022/05/20 07:07:33.778421 [DVR] Commercial detection for Formula 1 Racing Spain Grand Prix Practice 1 2022-05-20-0454.mpg finished with 16 markers in 7m31.4969244s (4 threads).
2022/05/20 07:27:58.212612 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 07:54:30.015461 [DVR] Starting job 1653058470-19 Formula 1 Racing on ch=[6142]
2022/05/20 07:54:30.015461 [DVR] Waiting 9h5m19.9845385s until next job 1653091190-14 Gold Rush
2022/05/20 07:54:30.015461 [DBG] Scheduling wake timer for scheduled recording in 9h3m49.9845385s
2022/05/20 07:54:32.571408 [TVE] stream timestamps: espnu: start_at=2022-05-20T07:54:05-07:00 current_at=2022-05-20T07:54:20-07:00 end_at=2022-05-20T07:54:24-07:00
2022/05/20 07:54:32.571408 [TNR] Opened connection to TVE-Comcast_SSO for ch6142 ESPNU
2022/05/20 07:54:32.571906 [DVR] Recording for job 1653058470-19 from TVE-Comcast_SSO ch6142 into "TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 2 2022-05-20-0754.mpg" for 2h5m29.9845385s
2022/05/20 07:54:32.860768 [IDX] Generating video index for job 1653058470-19
#2

Those logs show you recording F-1 racing, not remote streaming. It shows one successful recording from ~ 5:00–7:00 AM on ESPN2, and the start of another recording for ~ 8:00–10:00 AM on ESPNU.

There is nothing indicating any errors, nor any remote connections.

#3

Yea, I knew this would be confusing. I had recorded FP1 and was watching that earlier recording, while FP2 was being recorded at the same time. The stream I was watching was not a live show.

2022/05/20 07:54:32.571408 [TVE] stream timestamps: espnu: start_at=2022-05-20T07:54:05-07:00 current_at=2022-05-20T07:54:20-07:00 end_at=2022-05-20T07:54:24-07:00
2022/05/20 07:54:32.571408 [TNR] Opened connection to TVE-Comcast_SSO for ch6142 ESPNU
2022/05/20 07:54:32.571906 [DVR] Recording for job 1653058470-19 from TVE-Comcast_SSO ch6142 into "TV\Formula 1 Racing\Formula 1 Racing Spain Grand Prix Practice 2 2022-05-20-0754.mpg" for 2h5m29.9845385s
2022/05/20 07:54:32.860768 [IDX] Generating video index for job 1653058470-19
2022/05/20 08:27:58.299016 [NAT] Successfully mapped port 8089 using natpmp
2022/05/20 08:44:50.567569 [ENC] Starting encoder for Formula 1 Racing Spain Grand Prix Practice 2 2022-05-20-0754.mpg in C:\DVR\Streaming\file1630-1d357230ab81-3434753501\encoder-0-707191078 at 0 (0.000000) (encoder=libx264, resolution=720, deinterlacer=blend, bitrate=3859, segment_size=0.01)
2022/05/20 08:54:28.709185 [ENC] Transcoder has handled 5000 segments and will be restarted
2022/05/20 08:54:28.926978 [ENC] Stopped encoder for Formula 1 Racing Spain Grand Prix Practice 2 2022-05-20-0754.mpg in C:\DVR\Streaming\file1630-1d357230ab81-3434753501\encoder-0-707191078 after encoding 0 to 1702
#4

Your logs are still incomplete. The [ENC] lines are the transcoder for remote streaming; the stopping and restarting is normal, as it allows it to cue up future segments before they are needed.

However, without additional data (such as details about your server, your client device, and the network connection) and complete logs, everything is guesswork.

#5

4e22d038-6e68-4ab0-ab35-074aa98f3c68