Playon auth issues?

anlatona · February 11, 2021, 8:49pm

I just joined Playon on my iPad using signon with Apple to create my account. I’m trying to add Playon to my Channels DVR, when I try to authorize entering my apple creds Playon returns an error. I am certain that I am using the correct Apple creds.

johnluber · February 11, 2021, 8:58pm

I had this issue or at least a similar one as well. I as able to link my PlayOn account that I created using my appleid into Channels using the Chrome browser. If I used Safari I couldn't get past the login screen.

anlatona · February 11, 2021, 9:05pm

Thank you - Tried Chrome and Edge browsers. Both react the same. Server error: Bad Request The server will not or cannot process the request

tmm1 · February 11, 2021, 9:20pm

What is the URL in the url bar when this error is seen?

anlatona · February 11, 2021, 9:23pm

playonrecorder.com/login/apple/callback

carterbunch · February 11, 2021, 9:37pm

I am having this problem as well. I submitted diagnostics, 58f3828d-b208-41e1-b839-ed8854a7a9df

tmm1 · February 11, 2021, 9:40pm

Sounds like an issue on the PlayOn side, esp if its only happening with apple auth. Did you try reaching out to their support?

carterbunch · February 11, 2021, 9:43pm

I have created a ticket with them as well. Waiting to hear back.

anlatona · February 11, 2021, 9:55pm

I created a ticket as well. Waiting for response

Free · February 11, 2021, 11:33pm

I am having this same issue. I can log directly into playon.tv with apple credentials no problem with the same browser, but I get the error when trying to link to Channels.

bwlange3 · February 12, 2021, 2:51am

Same issue when trying to log in to PlayOn. Please let us know what their support team says. Thanks!

Kietaw · February 12, 2021, 6:14am

Same issue here getting " Server Error: 400 (Bad Request)"

maddox · February 12, 2021, 6:36am

We've spoken with PlayOn. They're investigating.

PlayOnSkip · February 12, 2021, 2:01pm

Hi there -- My name is Skip Sullivan and I'm the support lead for PlayOn. I wanted to let you know we were able to reproduce this morning and we're working on it. Thank you to those who reported it.

carterbunch · February 12, 2021, 5:10pm

I just tried again and I was able to add PlayOn as a source I am waiting to see if it automatically syncs. Manual sync seems to work.

carterbunch · February 12, 2021, 7:23pm

Automatic Syncs appear to be working with PlayOn integration.

Kietaw · February 13, 2021, 12:25am

got an email that the authorization issue has been solve by Playon. I tried again and I am now authorized using Apple. Yeah!!!
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PlayOnSkip · February 13, 2021, 2:25pm

Hi all -- thanks for bearing with us while we investigated and fixed this issue. It should be working properly now.