I am having a problem for which I haven't been able to find a solution. I can't connect to Remote DVR outside the home network while using the Channels App in iOS, despite the fact that I can in fact connect to Channels DVR Settings screen outside the network from a web browser. I can even watch live tv and recordings this way. I have also noticed while either in manual or automatic (I generally keep it on manual) port forwarding settings the URL under port forwarding just sits and spins perpetually and says "Requesting HTTPS Certificate."
I'm running Channels DVR on a 2018 Mac mini and I am using an HDHomeRun Prime. My home network hardware is an Eero Pro from 2018. That Mac mini is connected to the router via wired connection with a gigabit switch in between (there aren't enough ports on the Eero Pro). My Eero is also assigning IP addresses to all devices on the network. I've set a static IP for the Mac mini and have set up port 8089 for Channels server. I double checked that it was open properly with portchecker.co. I have Verizon Fios Internet the comes directly to my Eero (no Verizon router) and Fios Cable Card service.
Does anyone know why I can't connect to the server from outside the network via the app? I can still connect remotely in the browser. Does it require an HTTPS certificate? I can If so, why isn't one being provided? This all worked fine last week until I had reinstall the DVR server software. Should I wipe it out and start over?
I've included screenshots of the way I've set it up.