How do you downgrade to the stable version? I'm on Pi4 so may be different than your Mac Mini. I update to the pre-release often but would like to know how to get to a stable release if one of the Pre-release versions causes issues.
I can confirm this happened to me as well last night. Had to stop the package via Synology UI and restart it to get Channels running again. I also submitted diagnostics after.
Noticed a similarly timed prerelease cut - any chance this is just an inadvertent regression?
I'll let @tmm1 confirm my logic, so YMMV on trying this, but believe the steps would be (prereq of having ssh set up on your pi, assuming you have the dedicated version)
I also used an earlier prerelease that is known working, not stable. I'm assuming there may be a flag to pull whatever stable is, but i don't know it off hand.
- Back up database
- run:
distro-upgrade 2021.07.14.1719
systemctl reboot - Inspect and restore db, if need be (would think this is rare, but there would be occasions where prereleases may make restoring backups difficult). You may need an older restore point too, depending on how far back you're going on builds.
Got this panic updating to the new prerelease this morning on all 3 servers.
2021/07/16 09:51:46.380526 [SYS] Downloading new version v2021.07.16.0117
2021/07/16 09:51:51.306414 [SYS] Update downloaded and verified successfully.
2021/07/16 09:51:51.306448 [SYS] Shutting down for upgrade from v2021.07.15.2328 to v2021.07.16.0117
2021/07/16 09:51:51.309901 [DVR] Recording engine stopped.
2021/07/16 09:51:51.310416 [ERR] Recovered from panic: runtime error: invalid memory address or nil pointer dereference
main.StartUpdater.func1()
:65
main.performRestart()
:230
main.Restart()
:238
main.StopDVR()
:93
main.RefreshVirtual()
:453
github.com/fancybits/channels-server/dvr.(*virtualProvider).SetRecorder()
:61
Logs have been submitted as a55c8f2f-2731-404e-a3c0-6e434d24e1ef
Here's the log from submitting diagnostics
2021/07/16 09:59:33.533765 [TRS] DNS: OK: Resolved host via system DNS
2021/07/16 09:59:34.353953 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2021/07/16 09:59:34.447974 [TRS] Local Time: OK: Local clock is accurate
2021/07/16 09:59:34.481480 [TRS] TV Everywhere: OK
2021/07/16 09:59:34.481550 [TRS] Remote Access: OK: Remote access not configured
2021/07/16 09:59:34.481563 [TRS] Disk Permissions: OK
2021/07/16 09:59:36.804674 [DIAG] Could not package /dvr/rules: 404 Not Found
2021/07/16 09:59:36.806180 [DIAG] Could not package /dvr/jobs: 404 Not Found
2021/07/16 09:59:36.807834 [DIAG] Could not package /dvr/groups: 404 Not Found
2021/07/16 09:59:36.809382 [DIAG] Could not package /dvr/files?all=true: 404 Not Found
2021/07/16 09:59:36.810949 [DIAG] Could not package /dvr/programs: 404 Not Found
2021/07/16 09:59:36.812389 [DIAG] Could not package /dvr/queues/items: 404 Not Found
2021/07/16 09:59:36 [Recovery] 2021/07/16 - 09:59:36 panic recovered:
runtime error: invalid memory address or nil pointer dereference
runtime/panic.go:212 (0x43747a)
runtime/signal_unix.go:734 (0x451012)
github.com/fancybits/channels-server/dvr/db_files.go:200 (0x13bb005)
github.com/fancybits/channels-server/http_dvr_scanner.go:72 (0x14f764c)
github.com/gin-gonic/[email protected]/context.go:165 (0x14a3f7b)
github.com/fancybits/channels-server/http.go:234 (0x14a3f5a)
github.com/gin-gonic/[email protected]/context.go:165 (0x14a3ea7)
github.com/fancybits/channels-server/http.go:214 (0x14a3e89)
github.com/gin-gonic/[email protected]/context.go:165 (0x14a2fdb)
github.com/fancybits/channels-server/http.go:206 (0x14a2fba)
github.com/gin-gonic/[email protected]/context.go:165 (0xa960d9)
github.com/gin-gonic/[email protected]/recovery.go:106 (0xa960c0)
github.com/gin-gonic/[email protected]/context.go:165 (0xa95153)
github.com/gin-gonic/[email protected]/logger.go:241 (0xa95112)
github.com/gin-gonic/[email protected]/context.go:165 (0x144e115)
github.com/gin-contrib/[email protected]/sessions.go:65 (0x144e0fd)
github.com/gin-gonic/[email protected]/context.go:165 (0x1446ebd)
github.com/gin-contrib/[email protected]/gzip.go:47 (0x1446ea5)
github.com/gin-gonic/[email protected]/context.go:165 (0x14c39e7)
github.com/fancybits/channels-server/http.go:275 (0x14c39ce)
github.com/gin-gonic/[email protected]/context.go:165 (0xa8be04)
github.com/gin-gonic/[email protected]/gin.go:420 (0xa8bdea)
github.com/gin-gonic/[email protected]/gin.go:376 (0xa8b8db)
net/http/server.go:2887 (0x720622)
net/http/server.go:1952 (0x71ba4c)
runtime/asm_amd64.s:1371 (0x473da0)
2021/07/16 09:59:36.814416 [DIAG] Could not package /dvr/scanner/imports/index: 500 Internal Server Error
2021/07/16 09:59:36.815941 [DIAG] Could not package /dvr/recordings/upnext: 404 Not Found
2021/07/16 09:59:36.817479 [DIAG] Could not package /dvr/guide/channels: 404 Not Found
2021/07/16 09:59:36.846190 [DIAG] Could not package /providers/playon/library: 404 Not Found
2021/07/16 09:59:36.949477 [DIAG] Could not find file: channels-comskip-controller.log: open channels-comskip-controller.log: no such file or directory
2021/07/16 09:59:43.149603 New diagnostic log submitted under a55c8f2f-2731-404e-a3c0-6e434d24e1ef
All 3 are back up and running after restarting their docker containers.
The 2021.07.16.xxxx builds contain fixes for all the panics shown above.
The latest build is 2021.07.16.0117 and is safe for everyone to upgrade to. We're looking into the possible bug around remote streaming quality.
The recording bug was introduced in 2021.07.15.0027 and fixed in 2021.07.15.2058
The crash when upgrading was introduced in 2021.07.15.2058 and fixed in 2021.07.16.0046
If you're on 2021.07.15.2058 or 2021.07.15.2328, the prerelease upgrade will fail and require you to restart the software manually.
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Thanks for the update.
Saw a strange error in the log from a recording this morning and not sure if you're aware of it.
Was running version 2021.07.15.2328
2021/07/16 06:30:30.003405 [ERR] Error during stream 1323AADB/0 ch751 APLHDP: read tcp 172.18.0.2:37518->192.168.1.7:5004: read: connection reset by peer
This was the time the full recording ended
2021/07/16 06:00:00.013747 [DVR] Starting job 1626440400-382 Impossible Planet on ch=[751]
2021/07/16 06:00:00.478967 [TNR] Opened connection to 1323AADB/0 for ch751 APLHDP
2021/07/16 06:00:00.479341 [DVR] Recording for job 1626440400-382 from 1323AADB ch751 into "TV/Impossible Planet/Impossible Planet S01E07 Extraordinary Castles and Creatures 2021-07-16-0600.mpg" for 30m29.98613059s
2021/07/16 06:00:00.603084 [IDX] Generating video index for job 1626440400-382
2021/07/16 06:30:30.003405 [ERR] Error during stream 1323AADB/0 ch751 APLHDP: read tcp 172.18.0.2:37518->192.168.1.7:5004: read: connection reset by peer
2021/07/16 06:30:30.004649 [TNR] Closed connection to 1323AADB/0 for ch751 APLHDP
2021/07/16 06:30:30.082762 [SNR] Statistics for "TV/Impossible Planet/Impossible Planet S01E07 Extraordinary Castles and Creatures 2021-07-16-0600.mpg": ss=90%-91% snq=99%,98%-100% seq=100% bps=3740492,733952-6656704 pps=335,43-583
2021/07/16 06:30:30.086492 [DVR] Finished job 1626440400-382 Impossible Planet
Logs from the HDHR appear normal
20210716-12:59:59 Tuner: tuner0 tuning 751 APLHDP (auto:279MHz-1)
20210716-13:00:00 Tuner: tuner0 streaming http to 192.168.1.4:37518
20210716-13:00:00 Tuner: tuner0 lockkey forced release by 192.168.1.4
20210716-13:00:00 CableCARD: tuner0 751 APLHDP (auto:279MHz-1) access = subscribed
20210716-13:30:29 Tuner: tuner0 http stream ended (stop request)
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Bingo. Thanks. Just successfully finished first TVE recording on
2021.07.16.0117
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Connection reset is normal. That message will be omitted in the new prerelease.
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