No, but I can sign in:
But when I click continue I get this:
I have a hunch there might be a mismatch with the "optimum ID" I'm using, even though there only appears to be one on the account.
No, but I can sign in:
But when I click continue I get this:
I have a hunch there might be a mismatch with the "optimum ID" I'm using, even though there only appears to be one on the account.
Try it on nbc.com/live and figure out which combination works. Maybe you need to pick Altice TV from the list, which I think is now Optimum TV?
Thanks, it was indeed Altice One. Seems to have found most channels after I used that in conjunction with new ID.
Seeing this on a few channels however:
Happens sometime when adding a new provider.
Those all happen to be Discovery Network channels.
Individually rescan those channels one at a time using the gear dropdown to the right of them.
Did that work for you?