Provider - Optimum

Please use this thread to discuss experiences and channel availability for Optimum.

Current Status: All subscribed TVE channels work.

Select your provider here Channels Support - TV Everywhere Availability to see what channels might be available with Channels DVR TVE

3 posts were split to a new topic: Optimum did not find subscribed channels

A post was split to a new topic: YES network sometimes doesn't work

Unable to authenticate with TVE via channels. I can do it via their website. But when I try to add source I get the error

Email us the logs

Just sent over log

Not seeing anything on [email protected]

Sent to wrong email. Check again.

Did you see anything in the logs?

Are there particular settings I need to disable/enable on chrome browser?

I installed in another computer and it is working. We can close this issue.

What version of Chrome on each computer?

I subscribe to SNY and can confirm that I can watch NY Mets games live using the NBC Sports App. But when I enter my Optimum login using TV anywhere, it says "no login form found" under SNY channel 6162 and doesn't seem to find a NBC Sports app to attempt to login. Please help as this is the only channel missing from my dvr!

Hi - trying to add Optimum and stuck on "Verifying login on Optimum". Any known issue?

Here's from the log:
2021/01/04 15:59:26.928688 [TVE] Auth starting for Cablevision as XXX
2021/01/04 15:59:26.928688 [TVE] action=auth mvpd=Cablevision requestor=ABC

Did you run apt-get install chromium-browser or equivalent for your OS?

No, using Windows with Chrome...

Okay then did you install Chrome to your C: drive?

Hard to say anything from two lines of the log. If you're still having issues after installing Chrome, click Support > Submit Diagnostics and email support

Yes on C drive. Will send log to you. Thanks much.