Provider: The Walt Disney Company

tvinhas · August 26, 2019, 1:55pm

Hi,

Can you add The Walt Disney Company to the list of providers? Disney employees have access to Disney Channel, Disney Jr, Freeform and soon FX and others.

tmm1 · August 26, 2019, 3:40pm

We only support cable provider logins.

dbloom · August 26, 2019, 4:51pm

For those curious, it looks like this is listed as "The Walt Disney Company" under the list of "cable providers" on Freeform. It redirects to Disney's corporate employee single-sign-on page.

tvinhas · August 26, 2019, 5:38pm

Exactly as @dbloom said. For TVE it's considered a cable provider (one with over 200k "customers")

dbloom · August 26, 2019, 5:43pm

It appears to support ESPN as well. (Of course, I'm not an employee of the WDC so I can't verify that it actually works, but "The Walt Disney Company" does appear in their list of cable providers)

tmm1 · August 26, 2019, 5:45pm

Thanks for the pointer @dbloom

I've added this to our latest DVR pre-release build v2019.08.26.1730. I obviously don't have a Disney corporate login so I wasn't able to verify if it works.

tvinhas · August 26, 2019, 5:49pm

It works for ESPN as well, forgot to mention because I'm not a big sports guy

tvinhas · August 26, 2019, 5:50pm

Testing it now

tvinhas · August 26, 2019, 5:55pm

10%20PM

Didn't show anything on the log

tmm1 · August 26, 2019, 6:24pm

Try again with the latest build.

tvinhas · August 26, 2019, 6:53pm

It failed with the same error, but now there was something on the logs:

2019/08/26 18:52:46 [TVE] Auth starting for WatchABC as vinht001
2019/08/26 18:52:46 [TVE] Auth failed for WatchABC: login not supported

MB_NYC · August 26, 2019, 7:08pm

Same here.

tmm1 · August 26, 2019, 7:51pm

Try the latest build.

MB_NYC · August 26, 2019, 8:02pm

Getting further. Now it shows the company login window with the error: encountered exception 'Uncaught' (89:43)

tmm1 · August 26, 2019, 8:03pm

I need the full logs and the screenshot. Email it to [email protected]

tvinhas · August 27, 2019, 9:10pm

OMG @tmm1 !!!! IT WORKS!!!
Damn, you're awesome! When posted the question yesterday I didn't really think you would go and work on it right away. You had this thing working in less than 24h and now I have access to all Disney-owned channels. Thanks A LOT!!!! Will renew my Channels subscription right away.

tmm1 · August 27, 2019, 9:14pm

Sorry it was working yesterday after @MB_NYC helped me test over email, but then I forgot to post here and let you know =)

bryshaw · September 13, 2019, 9:17pm

How do I get access to this pre release software? I have the iOS beta but I don't have the pre release on the actual DVR server accessed through the web.

tmm1 · September 13, 2019, 9:20pm

Click and hold the Check For Update button.

Tim_Hobbs · October 9, 2019, 12:02am

I am new to Channels and just signed up after I saw this since I am also a Disney employee. We get access to FX networks and ABC as well but I do not see them listed. I also have an account for CBS All Access. I was really hoping that this would be a way for me to not have to app-swap. Is it possible to use Channels in this way?