Ahh, OK. Didn't see where you said you submitted DVR diagnostics.
Ya, I ended up submitting to support after my original post. Hope I can get this working again. Thanks.
Just my 2 cents. I wouldn’t expect this to be a step everyone takes. It was the last thing I tried and mattered for my specific setup relative to a set of channels (tnt and nbc).
Updated the tip posting
I have the same issue. Just started within the past day or so. I submitted diagnostics as well.
I also have done all the troubleshooting 
Not sure if support fixed something on their end (never got reply from support) or if it was a xfinity issue, but a few hours later mine started working.
Funny same here. Another update came out since I updated this afternoon. Did that update and seems to be working now. Xfinity login is so sensitive!
I just added Xfinity as a source and had it fail the first two tries on the initial NBC auth with
Auth failed for Comcast_SSO: not in subscription
This was with me logged into my Xfinity account in one browser tab and also streaming from nbc/live.from another tab at the same time I was trying to add it.
I opened the dvr web UI using secure https and that third try succeeded
Looks like xfinity is acting up again. I am suddenly getting not authorized messages for channels that worked previously. I tried to readd xfinity as a TVE resource. It looks like authentication worked, but the channel scan is failing to find channels that I can normally watch previously and through the web browser directly.
For example AETV fails the scan:
2022/02/16 23:17:56.354649 [TVE] action=auth mvpd=Comcast_SSO requestor=AETV
2022/02/16 23:17:56.558467 [TVE] action=version product=HeadlessChrome/98.0.4758.102 jsVersion=9.8.177.11 protocol=1.3 revision=@273bf7ac8c909cde36982d27f66f3c70846a3718
2022/02/16 23:17:56.559500 [TVE] action=set_cookies domains=1 cookies=14
2022/02/16 23:17:56.719655 [TVE] action=mock
2022/02/16 23:17:56.725902 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=AETV&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2022/02/16 23:17:56.726898 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2022/02/16 23:17:57.153050 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2022/02/16 23:17:57.474356 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2022/02/16 23:17:57.474356 [TVE] action=auth_domain domain=login.xfinity.com
2022/02/16 23:17:59.711757 [TVE] action=request type=Document method=GET url=https://my.xfinity.com/upgrade
2022/02/16 23:17:59.713093 [TVE] action=request type=Document method=GET url=https://login.comcast.net/h/tve_unauthorized_nochannel.html
2022/02/16 23:17:59.713093 [TVE] action=authed
2022/02/16 23:17:59.713998 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/h/tve_unauthorized_nochannel.html
2022/02/16 23:17:59.815456 [TVE] action=wait_for_page
2022/02/16 23:17:59.815456 [TVE] action=wait_for_page done=true reason=auth_finished
2022/02/16 23:17:59.819958 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://login.xfinity.com/h/tve_unauthorized_nochannel.html
2022/02/16 23:17:59.952249 [TVE] Channel scan 38/216 AETV failed: not in subscription
However, I can access Live TV | A&E just fine with the same xfinity credentials. I just updated to the prerelease version of DVR and I am still seeing the same issues.
This is usually due to auto authentication
1 Like
Individually hitting rescan for the failed channels does seem to work.
I'm also seeing these errors/warnings in the log.
2022/02/16 23:45:46.083165 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:45:49.263019 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:45:53.654799 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:45:56.620528 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:45:59.075875 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:46:02.696061 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:46:05.774642 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:46:09.140856 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:46:11.126565 [TVE] action=cbs_station err=unavailable in location
2022/02/16 23:46:13.838530 [TVE] action=cbs_station err=unavailable in location
I am not sure if that is affecting authentication.
If I’m having problems with TLC channel pixelization any recommendations. I have a couple recordings to show the issue. No issue with authorization.
xfinity is no longer working once again; I removed it and ill add it back sunday to see if it works
Any suggestions on audio issues with bravo tv. It started in the last day and not sure what I can try to solve it. It is skipping every other word.
Here you go.
Can you teach mine?
Recording on DYI/Magnolia failed with auth timed out
Right now Xfinity is asking me to add an email address for security.
I haven't clicked anything yet.
And if it's like the last time I encountered this, once I click the Ask me later link it will ask for a mobile phone number.
Logs have been submitted as ecc6501c-eabc-43fa-a47b-73ec2306c958
This server is my canary in a coal mine and uses scheduled manual recordings to surface these issues.
I have another server using the same TVE source which will be recording a program on this channel tomorrow using the same credentials, so I need to clear this today.
I tried it again with a new manual recording at 16:45 local time.
Failed the same way generating 10 screenshots.
Here's the first screenshot of 10.
Here's the tenth screenshot.
As you know, when it generates a new screenshot, it overwrites the previous one.
Submitted logs fa0229d4-4770-43a4-aae6-6049036efdde.
Logged into Science Live website and cleared the Xfinity Ask for email prompt by clicking Ask me later, then it asked for a mobile number which I cleared by clicking Ask me later.
It was then able to re-auth w/o errors on a new manual recording at 17:25 local time.
Submitted logs 5bc4b32a-acd8-4c13-9015-53843b9991e0.
Hope the submitted logs and explanation helps.
I know my XFINITY TVE login account I had to add an Email address.
Are you saying they "forced you" to add a non Xfinity email address for account reset/recovery?
I'm using a secondary, viewer only account with 2FA disabled for Channels DVR. I don't have to provide an alternate email address or mobile phone number on any of my Xfinity user accounts.
Yeah you are right it has been months since I have had a login problem. I just checked my viewer account no email or phone.
1 Like
@chDVRuser The screenshot you posted is not the same one that was submitted in the diagnostics. Can you try authenticating again and submit again?