QNAP Install {"error":"unauthorized"}

Beta Community DVR Beta
#22

Sure. Let me find it. Is that a directory on my QNAP?

#23

Sorry that’s only valid for macOS. For QNAP, the file will be in:

/share/CACHEDEV1_DATA/.qpkg/ChannelsDVR/channels-dvr/data/channels-dvr.log

#24

I was having the same error on my Synology DS216+ but the /auth/logout trick worked for me.

#25

@peteringarra Can you try upgrading your NAS to 4.2.2?

#26

This is the magic elixir! Thank you. For those that are not tech savvy (me!) use http://(your local server in address):8089/auth/logout And then wait… After that restart your Apple TV and all should be well!

#27

Upgraded to 4.2.2 and everything worked! Thanks!

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#28

Update - Apparently my router was routing my local NAS IP to a routable IP on the internet. I had been testing some routing rules and I had forgotten I did this. Anyhow once i disabled the routing of my NAS IP I was able to get the QNAP app working. Thanks for all your assistance.

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#29

HELP! I just got my QNAP NAS and I can’t fix this error. Getting the same authentication error

#30

What NAS model? Are you updated to version 4.2.2?

#31

TS-228 and it’s telling me 4.2.0 is the latest update

#32

Also, the QNAP won’t let me use port 8089. It’s defaulted to 8080. It states port 8089 is being used by other applications

#33

4.2.0 and 4.2.1 will not work. You need to upgrade to 4.2.2 first.

#34

How?

#35

Apparently that NAS isn’t upgradable to 4.2.2. Awesome…

#36

The compatibility issue with QTS 4.2.0 has been fixed with the latest QPKG available on the installation site.