Recorded the wrong channel

Channels DVR Server
#1

I just had a series pass record the wrong channel. I set up to record St Denis Medical, 7pm, channel 41.1, new episodes. Channels recorded channel 41.3. I looked at both the Channels log and the HDHomeRun log and they both show starting channel 41.1 at that time, and finishing channel 41.1, 30 minutes later. The actual recording is channel 41.3.

When this happens, is this Channels fault or the HDHomeRun's fault? Is there anything I should do to resync? Had the system running for about a week, and this is the first time that has happened.

#2

If you tune in now to watch channel 41.1 live in Channels DVR, is the video from the right channel?

Same question by watching through the HDHR directly.

#3

Yes, right channel on both, And it recorded the correct channel earlier and later. Must have just been some weird anomaly. I modified all passes to specify the channel to see if that prevents it in the future.

#4

In the dvr web ui under that source you need to favorite the channel you want it to record from. All things being equal channels will choose the highest channel number.

#5

If we asked to tune 41.1 and the HDHR said it did, but it definitely tuned another station- that would be a hdhr firmware level bug.

(If the DVR tried to record from 41.3 according to its logs, that's usually due to bad guide data in the DVR. Doesn't sound like that's what happened here)

#6

Thanks. I've gone through and favorited channels, as well as specified channels numbers in the Series Passes. Hopefully this will not happen again.