Reelz channel stuck in a loop

[chDVRuser]

Anyone else seeing this?
Plays about 18 seconds of same old show material and then loops back to the beginning of it.
Keeps repeating the segment.
Looks like it's from an airing of James Dean's Legacy from early this morning.

Judging by the stream timestamps in the log, looks like it got stuck during that airing this morning.
start_at=2022-05-19T04:55:02-07:00

2022/05/19 14:30:02.006567 [DVR] Starting job 1652995802-ch6095 Canary REELZ Recording on ch=[6095]
2022/05/19 14:30:05.425631 [TVE] stream timestamps: reelz: start_at=2022-05-19T04:55:02-07:00 current_at=2022-05-19T04:55:02-07:00 end_at=2022-05-19T04:55:14-07:00
2022/05/19 14:32:07.305490 [TNR] Cancelling stream TVE-Comcast_SSO ch6095 after no data was received for 2m0s
2022/05/19 14:32:08.130932 [TVE] stream timestamps: reelz: start_at=2022-05-19T04:55:02-07:00 current_at=2022-05-19T04:55:02-07:00 end_at=2022-05-19T04:55:14-07:00
2022/05/19 14:34:09.013502 [TNR] Cancelling stream TVE-Comcast_SSO ch6095 after no data was received for 2m0s
2022/05/19 14:34:09.763589 [TVE] stream timestamps: reelz: start_at=2022-05-19T04:55:02-07:00 current_at=2022-05-19T04:55:02-07:00 end_at=2022-05-19T04:55:14-07:00
2022/05/19 14:36:10.573478 [TNR] Cancelling stream TVE-Comcast_SSO ch6095 after no data was received for 2m0s
2022/05/19 14:36:11.223704 [TVE] stream timestamps: reelz: start_at=2022-05-19T04:55:02-07:00 current_at=2022-05-19T04:55:02-07:00 end_at=2022-05-19T04:55:14-07:00
2022/05/19 14:38:12.061496 [TNR] Cancelling stream TVE-Comcast_SSO ch6095 after no data was received for 2m0s
2022/05/19 14:38:14.193800 [TVE] stream timestamps: reelz: start_at=2022-05-19T04:55:02-07:00 current_at=2022-05-19T04:55:02-07:00 end_at=2022-05-19T04:55:14-07:00

[dab2kab1]

I can confirm I am also seeing this in channels. I recorded jail Las Vegas from 2 to 5 pm today and it's all james dean haha. I tried to check the reelz website to see if that was having issues too but couldn't find where the live stream was on their website. Running dvr software 2022.05.12.2238

[chDVRuser]

Live stream Reelz at their website has same issue.

[dab2kab1]

Guess we're stuck with James dean until reelz gets their act together then.

[chDVRuser]

Yep. Only way I see to contact them is this email

REELZ NOW® Support

For REELZ NOW® support please contact [email protected]

[loucille48]

I had the same problem with "The Truth about One Flew Over Cuckoo's Nest." Played the James Dean loop instead.

[dab2kab1]

Looks like they fixed it!

[chDVRuser]

Case closed.
Maybe it was all the emails from us Channels DVR users (or not).

[dab2kab1]

Lol. My guess is the three of us in this forum make up the majority of people using the reelz tveverywhere feed.

[chDVRuser]

Happening again.
Channels DVR is failing with Stream Not Available.
That's much better than recording a stuck loop and made me check their website feed.