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When I'm at home and have a particular Windows computer connected to the Internet through my mobile hotspot using a browser, the browser gives a server won't connect message trying to remote connect to the 8089 address. If I'm away using the same computer and mobile hotspot, it works. It make testing rather difficult. Why would that be?
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If doing a remote viewing through a Windows browser, is there a way to downgrade the video, as I can do using the Channels app on my Fire Stick?
In the DVR web UI: Settings > Web Player > Server Quality
Well unfortunately I cannot try that due to being at home and the first problem. There is that setting at home making a direct network IP connection, but I don't recall seeing it with the remote connection.
In the Channels android app there are separate settings for quality for a direct and remote connection--and the choices were slightly different that what I see at home. Settings/playback/streaming quality--home streaming or Internet streaming. The choices were Original, 8mbps, 6, 4,3 all the way down to 300 kbps.
The web UI setting applies regardless of local or remote.
If the remote url doesn't work at home it's because your router doesn't support a feature called NAT hairpinning. But it shouldn't affect anything- just use the local url at home.
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I'm not using my router when I try the remote connection--I'm connecting the Windows computer through my phone's hotspot. Away from home it works, but at home it doesn't for some reason. It's as if it knows I'm not really remote for some reason.
Are you sure you are disabling wifi on the phone before starting the mobile hotspot?
Sounds like the hotspot and your home router are both using the same subnet, so there is confusion in the routing tables.
Can you change the subnet assigned in the mobile hotspot? Or perhaps use the my.channelsdvr.net address when on the hotspot?
Channels treats any incoming connection from RFC1918 addresses—10/8, 172.16/12, and 192.168/16—as local. A connection from any other IP address is treated as remote.
Pretty sure, but I'll double check. In any case the Windows is connecting to the phone's SSID.
I'm not sure I can change the mobile hotspot settings, but I can look into that. Thanks.
You want to be sure your phone is not using wifi and that your windows pc is only using the hotspot.
You can view what networks and ip addresses windows is using by running this at a windows command prompt.
ipconfig /all
Thank you. My prior phone automatically turned off wifi when the hotspot turned on.
That deals with the first problem. The solution to the second is not as nice as the Android Channels DVR app which has separate settings for the situation at hand.
That was the problem for the first issue. My prior phone automatically disabled wifi when the hotspot was turned on.
True, but the developers have never intended web browser viewing as a main use. It’s more of a bonus. Web ui is intended for dvr management
They have recently added a full player option and have fixed the skip forward/back functions. Thankfully they are moving away from that narrow mind set.