Hi all -- I have tried to read through as many articles as possible about adjusting streaming quality for remote viewing, and have read through the Knoweldge Base article at What is hardware video transcoding? But I still am not sure I understand, and would appreciate any help.
Background: on recent travel, I watched content on CDVR remotely (both on ATV 4K and iPad). I encountered severe stuttering while trying to watch recordings. Only later did I realize that, because I was connected to CDVR through a VPN server running on my home router, CDVR presumably thought I was doing home streaming, and so was using original quality.
Now, I am trying to understand the ways of controlling/adjusting remote streaming quality. I realize that there are the Settings>Playback>Streaming Quality options. But I was puzzled by the following, at https://community.getchannels.com/t/what-is-hardware-video-transcoding/33029:
In these cases, you can control the bitrate and resolution in the app and Channels DVR Server will transcode the videos in real-time to a smaller size and resolution to limit the bandwidth usage.
I don't see an option in the client settings (or in the server-side settings on the web admin UI) to control resolution -- only bitrate (8 Mbps, 4 Mbps etc).
Could anyone explain how I can control the resolution -- and whether I would need to, for remote viewing ..?
Thanks in advance for any help!