I have an AppleTV set up in a remote location (vacation home) that is having regular and random connection issues.
Let me start with what DOES work in that remote location. Even when the AppleTV is having issues, other devices (iPhones, and Mac laptops) are able to connect to the remote DVR without issue, both through the Channels DVR app on those devices as well as through a web browser.
Additionally, when that particular AppleTV has issues, tests with iOS devices using a cellular connection also work just fine.
Now for the AppleTV. As I recall initial setup went fine. However, for a couple months or more now, the AppleTV will randomly lose its connection to the Remote DVR presenting the user with the default screen prompting the user to Connect to Remote DVR. Attempting to do so will often NOT work and even as multiple failed attempts are going on those other devices I mentioned will have no problem connecting right up.
Then randomly it'll be able to connect to the Remote DVR again, and it begins working again for a while until it decides to dump again.
The AppleTV was connected via WiFi to a base station only a few feet away. Thinking it may be a WiFi issue it was then connected via ethernet. However, the problems have continued.
I know the AppleTV has not lost a network or internet connection because other apps/services work just fine while the Channels DVR continues to say it's unable to connect to the remote dvr.
I will try to attach a photo of the default screen to which i am referring.
thanks for any help!