Rescanned after Repack, Lost a Single Channel

Channels DVR Server Troubleshooting
#1

I am using a FireTV Stick running Channels Plus v. 2.1.14 with a Channels Plus Server v.2019.09.23.2227 running on a Raspberry Pi 4 accessing an HDHR Quattro.

After a rescan via the app's /settings/tuners menu, I lost WFYI 20.3, but not 20.1 nor 20.2. Until this morning, the app recognized all three channels in the stream.
WFYI did not change channel in the repack and AFAIK, is still using the same facility.

At a glance, WFYI's transport stream from the Quattro shows proper PSIP table entries for the missing channel. See

All three channels in the stream are successfully recognized on new scans by both a FireTV Recast DVR and my LG flatscreen, all receiving equal splits of the same -45 dBm WFYI signal.

Any theories how Channels Plus is suddenly failing to decode this channel but is decoding the others in the transport stream?

#2

This is a hardware question for the SiliconDust folks. The HDHR is responsible for scanning and tuning.

#3

Thanks for the prompt response, I downloaded SD’s native viewer app and fortunately the 3d channel is missing there too, so maybe they’ll be of help.

#4

What app is that in your screenshot BTW?

#5

Its TSReader Lite v.2.8.55, a Windows app that I run over WINE and Ubuntu 18.04. The developer is www.coolstf.com. The free “Lite” version omits a feature or two, but is still quite functional.

Enjoy!

Dave

#6

BTW, The HDHR support forum suggested enabling the Quattro’s diagnostics, rescanning, then emailing back the device ID. In the process I found 20.3 to be blocked. Once unblocked, it now is viewable with Channels Plus and the native client. I’ve no idea what I might have done to block it.

#7

Glad you figured it out!

That was me on the HDHR forums. Those are the steps usually asked for by the SD engineers to see what happened during the channel scan.

#8

Thought that handle looked familiar! I watched the repack unfold using an iPad app called Signal GH which interrogated the tuner. It’s another rather unique app and is prone to crash. It may have blocked that channel in the process of crashing.