Scaling Issues on TCL Google TV

On a TCL 1080p TV w/ Google TV 11 (model 32S350G) all video playback in Channels is incorrectly scaled to 720p instead of 1080p. The same issue occurs on all Video Decoder settings (Hardware, Hybrid, and Software) and on live, recorded, and local content. This is happening on the latest Android beta v2023.10.03.2031.

Stats when Video Decoder is set to Hardware:

Stats when Video Decoder is set to Software:

Additionally, the navigation menu spacing is incorrect since "On Now" overlaps the logo, and strangely the "Kids" icon is much larger than all the other icons:

I've submitted client diagnostics:

  • Hardware Video Decoder: 2fd7b517-6cc1-4d13-8866-16c962636bf6
  • Software Video Decoder: a5e67f11-77db-42f9-9d5d-87b9c1d59a8c
1 Like

The stats are wrong.

Can the stats be fixed?

@tmm1 Have you had a chance to look into the stats and menu spacing issues?