got a reply to the email very late last night (1am this morning actually)
Cameron Marsh (Discovery Digital TVE)
Mar 20, 2021, 2:11 EDT
Hi there,
Thank you for reaching out and sorry to hear that you have been having some trouble with the streaming quality on the Science Channel GO app.
I did try to replicate your experience, but unfortunately, I was not able to do so.
So our team can investigate further, could you please confirm the information below?
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What device were you using when you noticed the streaming quality issue?
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Were you using the website? Or the app?
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Who do you have as your TV provider?
Thank you in advance,
Cameron
Discovery, Inc. Fan Relations
well....duh...cause it was not having the issue when u looked at it at 1am....lol.
maybe someone else there noticed it and fixed it before this person got my email.